Rebecca Shue
Lebanon,IN
Summary
Driven Certified Surgical Technologist and Peri-operative Surgery Scheduler with extensive experience at Witham Health Services, excelling in patient scheduling, HIPAA compliance, and team collaboration. Demonstrated success in enhancing surgery efficiency and patient preparation, achieving fewer procedural complications. Skilled in maintaining confidentiality and adapting to urgent scheduling changes, ensuring high-quality patient care and operational excellence. Attentive Surgery Scheduler familiar with ICD-10 coding, [Software] and EHR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Peri-operative Surgery Scheduler, CST
Witham Health Services
09.2016 - Current
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Acted as a liaison between patients, insurance carriers, and the surgical team to secure necessary authorizations for timely procedures.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Certified Surgical Technologist
Witham Health
09.2011 - Current
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
- Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
- Reduced surgery time by effectively anticipating surgeon''s needs and providing timely assistance.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Ensured proper handling of specimens during surgeries, aiding in accurate diagnostic results for patients.
- Mentored junior staff members on proper techniques and best practices within the field of surgical technology, promoting professional growth among peers.
- Performed accurate instrument counts, preventing potential surgical complications due to retained items.
- Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
- Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological, and plastic surgery procedures.
- Used sutures, staples, clips and other tools to close wounds.
Education
Certified Surgical Technologist -
IVY Tech
Indianapolis, IN08.1992
High School Diploma -
Lebanon Senior High School
Lebanon, IN05.1985
Skills
- Schedule Coordination
- Order Purchasing
- HIPAA Compliance
- Procedure Knowledge
- Patient Relations
- Calendar Management
- Maintaining confidentiality
- Office Administration
- EMR Updating
- Experienced blood drawing
- Experienced blood drawing skills
- Data entry proficiency
- Software Familiarity
- Facility coordinating
- Scheduling Tests and Procedures
- Patient Scheduling
- Time Management
- Problem-Solving
- Collaboration and Teamwork
- Critical Thinking
- Computer Proficiency
- Adaptable and Flexible
- CPT Coding
- Medical Terminology
- Data Entry Software
- Preparing Treatment Rooms
- Basic Life Support for Health Care Providers (BLS)
- Patient Health Information Access
- Outpatient Procedures
- CPR Certified
Certification
- Certified Surgical Technologist IVY Tech 1992
Scrap booking, board games and anything outdoors
In my free time I enjoy all activities outdoors with my two fur babies Blue and Croix And enjoying scrapbooking all the great pictures with family and friends. Playing board games and building puzzles in the colder months.
Timeline
Peri-operative Surgery Scheduler, CST
Witham Health Services
09.2016 - Current
Certified Surgical Technologist
Witham Health
09.2011 - Current
Certified Surgical Technologist -
IVY Tech
High School Diploma -
Lebanon Senior High School
- Certified Surgical Technologist IVY Tech 1992
Similar Profiles
Sidney KellerSidney Keller
Medical Office Receptionist at Witham Health ServicesMedical Office Receptionist at Witham Health Services
Sarah DeakinsSarah Deakins
Provider Enrollment Specialist at Witham Health ServicesProvider Enrollment Specialist at Witham Health Services
Christina MeyerChristina Meyer
Medical Office Receptionist at Witham Health ServicesMedical Office Receptionist at Witham Health Services