Rebecca Singleton
Conway,SC
Summary
Dynamic individual with hands-on experience in hospitality and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin'
Myrtle Beach, SC
08.2024 - Current
- This position consists of many tasks that I held previously with this company. I’ve been revisiting how things are done and learning new things as well, for example relearning the pos system as well as learning new drink builds. This company has always been near and dear to my heart and I am very thankful for where it has taken me in life and hopefully where it may take me in the future.
Guest Services
Monster Reservations Group
Myrtle Beach, SC
01.2024 - 04.2024
- As a guest services employee at Monster Reservation group I would answer phones and help guests understand their vacation packages
- Along with answering questions I would also book people for future vacations, fix issues that guests call in with, and handle disgruntled guests over the phone as well
- In this position I've gained more computer knowledge background as well as developing a better communication understanding.
Server/Waiter
IHOP
Myrtle Beach, SC
07.2023 - 11.2023
- In my position at IHOP I've learned more about what it means to be a server. I also gained more experience with how to use a POS, communicating with kitchen staff regarding orders, handling mistakes / conflicts that may have been made, and much more.
Prep Cook
Lekker Eats
Myrtle Beach, SC
02.2022 - 09.2023
- I started as an intern at Lekker Eats and later was offered an official position once my internship for school was completed.
- Here I started off with preparing and packaging food for the grab and go fridge, eventually as I progressed I was given more responsibility including but not limited to handling all food preparation, quality checks on food in our kitchen along with the food packaged in our grab and go fridges, handling money in the register, resolving any issues that may occur with any customers, managing staff member/ keeping them on task, and keeping track of inventory.
- Along with these tasks I would also be responsible for opening / closing the store depending on when I would be working and making sure the store was as clean and organized as possible.
Prep Cook
Landry's Seafood House
Myrtle Beach, SC
05.2021 - 07.2022
- Landry's was my first fully back of house position in the restaurant industry, here I learned what being a prep cook really means in a busy environment.
- I was assigned to tasks like making and portioning out sides, making sure all sauces and seafood was stocked for the line, prep raw seafood for the line, preparing salads, baking desserts, etc.
- Along with food preparation I would often train new employees and work the pantry station when they needed an extra helping hand.
Shift Leader
Dunkin'
Conway, SC
08.2020 - 12.2021
- I started as a crew member for Dunkin' and within four months was promoted to a shift leader where I would manage staff during my shifts, close / open the store, balance out registers, handle any conflicts with customers, provide great customer services, deep clean equipment, and much more. I feel that this position had given me not only an inside on what management looks like on a smaller scale, but it truly helped me in many ways from time management to communication skills. I truly believe that this position was one of the most important stepping stones for me while also helping me develop as an employee.
Education
High school diploma -
Academy of technology and Academics
Conway, SC06.2022
Skills
- Cash handling
- POS
- Hospitality
- Barista experience
- Team management
- Food Safety
- Food Preparation
- Communication skills
- Baking
- Customer service
Certifications
- ServSafe Food Protection Manager Certification
- Understanding Unconscious Bias in Restaurants, Manager
- Sexual Harassment Prevention for Restaurants, Manager
- ServSafe Delivery Third Party
- OSHA 10
Timeline
Crew Member
Dunkin'
08.2024 - Current
Guest Services
Monster Reservations Group
01.2024 - 04.2024
Server/Waiter
IHOP
07.2023 - 11.2023
Prep Cook
Lekker Eats
02.2022 - 09.2023
Prep Cook
Landry's Seafood House
05.2021 - 07.2022
Shift Leader
Dunkin'
08.2020 - 12.2021
High school diploma -
Academy of technology and Academics