Rebecca Squires
Las Vegas,NV
Summary
Self sufficient System & Network Administrator with extensive customer service, project management, and security management skills. Strong analytical and organizational abilities with a track record of resolving complex technical issues. Effective at root cause analysis, technical documentation, troubleshooting and problem-solving. Highly adaptable to evolving environments with multiple competing deadlines. Able to effectively communicate technical information to technical and non-technical audiences in a professional manner. Committed to delivering reliable and efficient IT solutions.
Accomplishments include participating in a successful network infrastructure upgrade with 70+ switch deployments, implementing a business wide ticketing system, implementing business wide biometric features for end users, and delivering comprehensive technical documentation.
Overview
7
7
years of professional experience
Work History
IT System & Network Administrator II
Konami Gaming, Inc
07.2024 - Current
- Created firewall policies, SSLVPN policies, and site-to-site firewall connections for remote offices
- Configured and maintained VLANs on Fortinet firewalls and switches
- Created network topologies and diagrams
- Configured, tested, and implemented RADIUS authentication for Linux servers not joined to the domain
- Implemented system and network security by monitoring firewall alerts and traffic
- Administered LAN of 400+ users, 250+ servers, and 70+ network switches
- Installed, maintained, repaired, and diagnosed software and network issues
- Researched and presented alternative IT solutions, short and long term, to the IT department head
- Ensured 24/7 availability of all critical services such as: file, print, email, and domain authentication
- Oversaw and maintained a 250+ mixed server environment including Windows and Linux, while ensuring 99.9% uptime
- Maintained Cisco and Fortinet switch configurations, as well as port enabling/disabling
- Whitelisted IT authorized executable files and websites for secure end user access on Fortinet firewalls
- Maintained VPN account controls for end users and vendors
- Performed monthly VPN audits
- Created and disabled all network and software accounts for end users as part of user access control
- Created mailboxes and distribution lists using Microsoft Exchange Admin Center
- Documented technical processes and procedures
- Maintained all Active Directory security groups, network file structures, and service accounts
- Knowledgeable in subnetting and network services.
IT System Administrator I
Konami Gaming, Inc
10.2022 - 07.2024
- Oversaw and maintained a 250+ mixed server environment including Windows and Linux, while ensuring a 99.9% uptime
- Maintained a hybrid Azure Active Directory environment
- Enrolled and maintained company issued mobile devices & PCs into Microsoft Intune and created policies that apply to end users for internal network security
- Led Windows Hello for Business server configuration and company roll out
- (biometrics) Tested and applied Group Policy Objects
- Configured port security on all Cisco switches
- Maintained Cisco and Fortinet switch configurations, as well as port enabling/disabling
- Configured all Cisco switches for SSH connectivity and reduced security risks by disabling Telnet
- Whitelisted IT authorized executable files and websites for secure end user access on Fortinet firewalls
- Beginner PowerShell scripting for various automation tasks
- Maintained VPN account controls for end users and vendors
- Performed monthly VPN audits
- Created and disabled all network and software accounts for end users as part of user access control
- Created mailboxes and distribution lists using Microsoft Exchange Admin Center
- Documented technical processes and procedures.
System Support Specialist III
Konami Gaming, Inc
11.2019 - 10.2022
- Led bi-weekly calls with Executive and Casino IT Operations teams to track ticket status and provide updates on high priority issues
- Led and coordinated software application upgrades for clients
- Functioned as first point of contact for clients in relation to the Synkros application
- Displayed a comprehensive understanding of the supported software application
- Documented technical resolutions and tracked workload in ticketing system: ZenDesk
- General understanding of programming fundamentals/structure, database knowledge and networking
- General understanding of DBA and Network Engineer workload to provide feedback for technical issues
- Traveled to customer locations and provided on-site support of the product to customer specifications
- Set up and configured software products and related hardware peripherals for use and implementation
- Extended customer employee knowledge after all hardware components were installed on-site
- Experience in troubleshooting the following hardware components: Slot machines, printers, card printers, ID/Password scanners, switches, Konami servers, etc
- Provided specialized support for certain knowledge-based areas of Konami products
- Areas of specialization include: Data Analysis, Oracle SQL, System Administration, Slot Operations, Table Games, Cage, Players Club, Audit/Accounting, and Marketing.
IT System Analyst
Golden Nugget Hotel and Casino
07.2017 - 11.2019
- Reviewed the impacts of business processes on software applications and analyzed the data to assess performance and uncover problems
- Led, tested, and configured the upgrade and installation for the operating system in the slot machines to enhance customer experience
- Installed and upgraded all PC’s in the establishment to Windows 10 and ensured workstations were up to date with current security
- Implemented SpaSoft application upgraded and performed the installation on server and end user workstations
- Responsible for quarterly audits of all Gaming Applications and Verizon phone bill
- Created and disabled all network and software accounts for end users as part of user access control
- Responsible for troubleshooting and resolving application support issues escalated by end users
- Documented technical resolutions and tracked workload in the IT ticketing system: Samanage
- Completed root cause analysis of defects and documented findings
- Coordinated resolutions with engineering teams and project managers
- Managed all inventory control property wide
- Including: PC’s, switches, company issued laptops, company issued cell phones, company issued iPads, printers, card readers, credit card devices, key encoders, monitors, etc.
Technical Project Lead
Golden Nugget Hotel and Casino
05.2017 - 07.2017
- Created SQL queries & user-friendly spreadsheets to aid senior management in hotel analysis for revenue generating data
- Self-taught SQL to be able to excel in job function resulting in a promotion to the IT department in 2 months
- Documented technical resolutions.
Education
Bachelor of Applied Science in Information Technology & Networking (2026, January) -
DeVry University
01.2026
Networking Essentials with Honors certificate -
Project Management Essentials certificate -
Associate of Applied Science in Information Technology & Networking with Honors -
DeVry University
06.2023
Skills
- System Administration
- Network Administration
- VMWare
- Cisco
- Fortinet
- Active Directory
- SAN/NAS Storage System
- LAN/WAN Routing and Switching
- Azure
- Microsoft Exchange
- Windows, Linux/Unix and Mac OS
Websites
Additional Information
GPA: 4.0
Timeline
IT System & Network Administrator II
Konami Gaming, Inc
07.2024 - Current
IT System Administrator I
Konami Gaming, Inc
10.2022 - 07.2024
System Support Specialist III
Konami Gaming, Inc
11.2019 - 10.2022
IT System Analyst
Golden Nugget Hotel and Casino
07.2017 - 11.2019
Technical Project Lead
Golden Nugget Hotel and Casino
05.2017 - 07.2017
Bachelor of Applied Science in Information Technology & Networking (2026, January) -
DeVry University
Networking Essentials with Honors certificate -
Project Management Essentials certificate -
Associate of Applied Science in Information Technology & Networking with Honors -
DeVry University
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