Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Sudduth

McHenry,MS

Summary

Dynamic professional with a strong background in customer service and cash handling at Walmart. Known for building lasting customer relationships and enhancing satisfaction through efficient transactions. Demonstrated dependability and integrity while managing cash drawers accurately, contributing to increased sales and positive feedback. Proven ability to multitask and maintain organization in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Cashier

Walmart
10.2015 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Increased sales of promotional items by informing customers about current offers.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Secretary

A&C Roofing
02.2015 - 02.2016
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Substitute Teacher

Stone County School District
08.2007 - 01.2015
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Education

General Studies

Stone High School
Wiggins, MS
05-1983

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Money handling
  • Customer relations
  • Cash register operation
  • Professionalism and courtesy
  • Cash register systems
  • Retail merchandising
  • Multitasking and organization
  • Inventory restocking
  • Basic math
  • Upselling techniques
  • Dependability and reliability
  • Honest and dependable

Timeline

Cashier

Walmart
10.2015 - Current

Secretary

A&C Roofing
02.2015 - 02.2016

Substitute Teacher

Stone County School District
08.2007 - 01.2015

General Studies

Stone High School