Rebecca Taylor
Nacogdoches,TX
Summary
Assisted in maintaining efficient office operations and patient flow. Organized files, scheduled appointments, and provided support to patients. Managed patient needs in a medical office environment.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Unit secretary
Nacogdoches Memorial Health
Nacogdoches, TX
02.2005 - Current
- Coordinated patient scheduling and managed appointment logistics for efficient service delivery, successfully scheduling [Number] appointments per week.
- Collaborated with multidisciplinary healthcare teams, including physicians, nurses, and administrative staff, to ensure accurate patient information and record management through regular audits and updates.
- Facilitated communication between medical staff, patients, and families to ensure effective care delivery, contributing to a [%] increase in patient satisfaction.
- Maintained confidentiality of all patient information according to HIPAA guidelines while preparing reports, invoices, letters, or medical records using [Software] applications.
- Organized patient files to streamline access for staff and support efficient workflow, while monitoring and ordering office and medical supplies to ensure availability and support uninterrupted operations.
Certified Nursing Assistant
Southland Nursing Home
Lufkin, TX
03.2002 - 03.2004
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted residents with daily living activities and personal hygiene to enhance comfort and dignity.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Supported residents in walking to enhance their physical activity. with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided emotional support and companionship to residents, fostering a positive environment during activities.
- Collaborated with team members to develop individualized care plans, ensuring tailored support for each resident's needs.
- Documented patient care accurately in electronic health records system.
- Educated residents on health-related topics as part of wellness initiatives.
- Supported recreational activities, promoting social interaction among residents.
- Delivered meals to patients in their rooms and provided feeding assistance.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Maintained cleanliness and organization in resident rooms and common areas.
- Cleaned and sanitized patient rooms according to established protocols.
- Observed and reported unusual symptoms and changes to charge nurse.
- Participated in educational programs related to nursing assistant skills development.
Certified Nursing Assistant In Training
Twin Lakes Rehabilitation & Care
San Augustine, TX
01.1999 - 03.1999
- Documented vital signs and communicated changes to nursing team, ensuring timely medical response.
- Supported residents in personal hygiene and mobility, promoting independence and dignity.
- Assisted nursing staff with daily care, enhancing residents' comfort and well-being.
Deli sales clerk
Brookshire Brothers
San Augustine
06.1997 - 01.1998
- Delivered exceptional customer service by assisting with product selection, addressing inquiries, and resolving complaints.
- Assisted customers with product selection and inquiries.
- Greeted customers warmly and responded to inquiries in a professional manner.
- Greeted customers upon entrance and handled cash and credit transactions.
- Processed cash and credit transactions accurately.
- Operated cash registers, scanners, and computers to itemize and total customer purchases.
- Maintained clean and organized sales floor displays.
- Restocked shelves and ensured product availability.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Put new merchandise on shelves and racks in attractive arrangements.
- Handled returns and exchanges according to store policy.
- Worked collaboratively with team members to improve customer service experiences.
- Monitored inventory levels to support stock management.
- Organized backroom stock areas as well as kept up with organization of front end display area.
Education
No Degree - Office Administrator
Angelina College
Lufkin, TXHigh School Diploma -
Broaddus Independent School District
Broaddus, Texas05-1997
Skills
- Patient scheduling
- Medical record management
- Word processing proficiency
- Health information systems
- Effective communication
- Problem solving
- Attention to detail
- Fast learner
- Highly dependable
- CPR Certified
Certification
CPR CERTIFIED
CNA (LICENSE EXPIRED)
NURSE CARE TECH
Timeline
Unit secretary
Nacogdoches Memorial Health
02.2005 - Current
Certified Nursing Assistant
Southland Nursing Home
03.2002 - 03.2004
Certified Nursing Assistant In Training
Twin Lakes Rehabilitation & Care
01.1999 - 03.1999
Deli sales clerk
Brookshire Brothers
06.1997 - 01.1998
No Degree - Office Administrator
Angelina College
High School Diploma -
Broaddus Independent School District