Rebecca Ventura
Seattle,WA
Summary
Accomplished senior-level program leader with over a decade of experience overseeing intricate, cross-functional projects within global, matrixed organizations. Proficient in aligning enterprise strategy with execution to deliver tangible business value. Trusted partner to Finance and Executive Leadership in translating operational insights into impactful outcomes. Adaptable and focused in dynamic, uncertain environments; recognized for blending strategic foresight with analytical precision, and simplifying complexity into clarity. Specialized in transformation design, financial operations, GTM strategy, executive reporting, change management, and data-driven decision-making. Holds certifications as a PgMP, Lean Six Sigma Black Belt (LSSBB), and SAFe practitioner.
Overview
10
10
years of professional experience
Work History
Senior Project Manager, Global Strategy
STARBUCKS RESERVE & ROASTERY
05.2024 - 05.2025
- Directed global strategy and transformation programs for Starbucks Reserve and Roastery, delivering multi-year roadmaps, operational planning, and business value through cross-functional alignment and benefits realization frameworks.
- Drove global 3–5 year Strategic Go-to-Market plan, aligning cross-market leadership on key priorities and securing executive sponsorship—establishing a scalable enterprise growth roadmap and structured transformation workstreams.
- Streamlined execution of operational plan and business operations, achieving 97% on-time delivery, boosting large cross-functional team coordination across transformation priorities.
- Reduced execution cycle time by 30% through global standardization of retail formats and taxonomy—driving operational excellence and enabling governance structure consistency across international markets.
Manager of Program Management, Supplier Operations
NORDSTROM
01.2022 - 01.2024
- Directed multi-program strategy and operational excellence initiatives across supplier performance and inventory movement. Led PMO operations, vendor accountability, and benefits realization aligned to business operations and commercial strategy.
- Directed Inbound Unit Accuracy initiative, improving supplier shipment accuracy from 92% to 97% and reducing loss by 4%—saving $8M annually and aligning with risk assessment and management best practices.
- Delivered 98% of roadmap initiatives on time by establishing PMO operations with standardized planning, governance structures, and change management strategies.
- Reengineered vendor performance platform and scorecard to improve OTIF by 10% and compliance by 15%—driving measurable business value and reducing store delivery delays by one week.
Program Manager II, Supply Chain Optimization
NORDSTROM
01.2020 - 01.2022
- Led large-scale supply chain programs in a consumer goods environment, integrating GTM strategies and data-driven optimization to improve inventory accuracy, throughput, and operational accountability across the enterprise.
- Orchestrated streamlined product tracking across the distribution network—boosting throughput 14% and cutting unit processing time 10% through scalable solutions that enabled GTM strategy execution.
- Modeled throughput capacity and structured scalable workflows to meet seasonal demand—enabling data-driven forecasting and expanding fulfillment capability by 12%.
- Redesigned audit workflows to improve inventory accuracy—reducing shrink by 3% and increasing reconciliation rates 20% through enhanced business operations and process controls.
Senior Business Analyst, Enterprise Service Experience Strategy
NORDSTROM
01.2019 - 01.2020
- Led enterprise-wide customer experience transformation, applying attention to detail and change management strategies to improve service, fulfillment, and KPI reporting.
- Reduced return cycle time 20% and improved recovery 15% by redesigning Express Services and Local Market processes and leading enterprise change management strategies across fulfillment and service teams.
- Orchestrated alignment of fulfillment and OMS workflows, improving cross-functional coordination and driving a 10% increase in same-day order completion accuracy.
- Delivered enhanced clienteling and appointment tools—driving 18% lift in conversion and supporting transformation of digital and in-store CX through business operations integration.
National Assistant Market Buyer, Nordstrom Merchandising Group
NORDSTROM
01.2017 - 01.2019
- Owned national purchasing and assortment strategy, leveraging commercial insights and risk assessment and management to optimize vendor negotiations and product selection in support of inventory health and consumer demand.
- Optimized vendor partnerships and assortments to improve sell-through 12% and reduce overstock 18%, applying commercial strategy to strengthen market responsiveness and inventory health.
- Led vendor negotiations and assortment planning to secure exclusives and drive a 10% margin lift—applying risk assessment and management to mitigate overexposure across seasonal programs.
- Partnered with Planning, Allocation, and Supply Chain to align forecasts and inventory planning across 150+ locations—supporting GTM strategy and improving stock-to-sales ratios.
Regional Beauty Division Manager, Retail Store Operations, WA-OR-AK
NORDSTROM
01.2015 - 01.2017
- Led regional sales strategy and operational execution, fostering organizational change and knowledge transfer to drive team capability, customer engagement, and scalable retail performance across 100+ product categories.
- Spearheaded enablement and knowledge transfer programs—raising CSAT by 18% through standardized service practices and SOPs.
- Designed and deployed scalable sales training through global LMS platform—boosting productivity 15%, cutting training time 25%, and supporting frontline transformation.
- Led leadership development and succession strategy—improving internal promotions by 35% and reducing high-performer attrition.
Education
Bachelor of Science (BS) - Applied Business and Technology Solutions
Arizona State University
Tempe, AZ01-2026
Program Management Professional (PgMP) -
University of Washington
Seattle, WA05-2022
Lean Six Sigma Black Belt (LSSBB) -
Kennesaw State University
Online01-2025
Scaled Agile Framework (SAFe) -
Board Infinity
Online01-2025
Skills
- Strategic planning
- Maximized value realization strategies
- Go-to-market strategy development
- Transformation Program Leadership
- C-Suite Influence & Executive Reporting
- Change Enablement & Organizational Agility
- Risk Management
- PMO Architect
- Cross-Functional Collaboration & Alignment
- Market & Demographic Analysis
- BI Analytics & Data Modeling
- Financial Performance Metrics & KPIs
- Data-Driven Decision Support
- Process modeling expertise
Areas Of Expertise
Leadership & Mentoring, Strategic Planning & Business Alignment, PMO Business Operations & Value Realization, Transformation Program Leadership, Change Enablement & Organizational Agility, Risk Management, Cross-Functional Program Delivery, Market & Demographic Analysis, BI Analytics & Data Modeling, Financial Performance Metrics & KPIs, Reporting & Visualization, Data-Driven Decision Support, Enterprise Systems (SAP, Oracle, ServiceNow, Salesforce), Process Modeling & Documentation, Statistical Modeling and Analysis, Advanced Excel & Microsoft Office Suite, Project Management Tools and Systems (Smartsheet, Asana, Jira, Confluence, Trello, MS Project)
Timeline
Senior Project Manager, Global Strategy
STARBUCKS RESERVE & ROASTERY
05.2024 - 05.2025
Manager of Program Management, Supplier Operations
NORDSTROM
01.2022 - 01.2024
Program Manager II, Supply Chain Optimization
NORDSTROM
01.2020 - 01.2022
Senior Business Analyst, Enterprise Service Experience Strategy
NORDSTROM
01.2019 - 01.2020
National Assistant Market Buyer, Nordstrom Merchandising Group
NORDSTROM
01.2017 - 01.2019
Regional Beauty Division Manager, Retail Store Operations, WA-OR-AK
NORDSTROM
01.2015 - 01.2017
Bachelor of Science (BS) - Applied Business and Technology Solutions
Arizona State University
Program Management Professional (PgMP) -
University of Washington
Lean Six Sigma Black Belt (LSSBB) -
Kennesaw State University
Scaled Agile Framework (SAFe) -
Board Infinity
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