Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Webb

Murfreesboro,TN

Summary

Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.

Overview

23
23
years of professional experience

Work History

Operations Specialist

Travelers Insurance
05.2023 - Current
  • Assist Claim Professionals as needed in tasks to help complete resolution of claims. (Ex: Getting recorded statements, completing denial letters for lease DIV's, ordering police reports, combine article of evidence for arbitration, assign in coming demands to appropriate Claim Professional, Defense Packets, PA review packets, WC State Forms Notifications/Closures, Create file review meeting for Nashville NAC, etc)
  • Complete tasks in a timely manner and with accuracy
  • Collaborate with coworkers for execution of larger events (Ex: Lunch on the House, Department meeting set up)
  • As of January 1, 2024- FSD role with Operations
  • Security of incoming checks through the mail
  • Making sure proper protocol is established with documentation and process of getting checks mailed to Dallas
  • Communications with Dallas on outgoing checks
  • Keeping accurate and up to date records of check logs
  • Completing manual check requests

Patient Service Center Phlebotomist

Quest Diagnostics
02.2015 - 04.2023
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Prepared and packaged specimens for courier transport.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Input medical and insurance information into database for inclusion in patient records.
  • Processed client payments and collected appropriate billing information.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.

Licensed Real Estate Agent

Intero Real Estate.
12.2020 - 02.2024
  • Managed real estate transactions from initiation to closing.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Advised prospective clients on current market activities and optimal buying or selling choices.

Licensed Real Estate Agent

Weichert Realtors
06.2020 - 12.2020

Phlebotomist

LabCorp
06.2008 - 01.2015

Phlebotomist

Middle Tennessee Medical Center
10.2001 - 05.2008

Education

Bachelor of Science - Finance

Western Governors University
Salt Lake City, UT
11.2024

Affiliate Broker - Real Estate

Trees Real Estate
Murfreesboro, TN
06.2020

Skills

  • Great work ethic
  • Customer service
  • Problem resolution
  • Reliable & trustworthy
  • Organizational skills
  • Computer skills
  • Multitasking
  • Microsoft Office
  • Negotiations Experience
  • Service Oriented
  • Verbal and Written Communication

Timeline

Operations Specialist

Travelers Insurance
05.2023 - Current

Licensed Real Estate Agent

Intero Real Estate.
12.2020 - 02.2024

Licensed Real Estate Agent

Weichert Realtors
06.2020 - 12.2020

Patient Service Center Phlebotomist

Quest Diagnostics
02.2015 - 04.2023

Phlebotomist

LabCorp
06.2008 - 01.2015

Phlebotomist

Middle Tennessee Medical Center
10.2001 - 05.2008

Bachelor of Science - Finance

Western Governors University

Affiliate Broker - Real Estate

Trees Real Estate

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Rebecca Webb