Rebeccahlynn Johnson
Administrative Assistant
San Antonio,TX
Summary
Dedicated Administrative Assistant professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Trust & Safety Agent
Rover.com
San Antonio, TX
04.2022 - Current
- Gathered information during an emergency, made decisions, and took necessary actions to implement those decisions.
- Conducted safety reviews regarding pets in sitter’s care
- Managed ticket cue related to safety evaluations
- Assisted callers in reimbursement claims
- Assist customers regarding stays on their account
- Answer 50 emergency calls per hour* Calm callers and obtain pertinent information*
Administrative Assistant
Stepping Stone Veterinary Care
San Antonio, TX
03.2022 - Current
- Manage company email and correspondence
- Order supplies pertaining to the practice
- Enter appointments and handle invoices
- Maintain knowledge of veterinary medication
- Track company data on spreadsheets
- Managed scheduling calendar
- Processed cremation orders for clients
Dog Groomer/Shift Leader
Kara's Knine Retreat
San Antonio, TX
10.2018 - 03.2021
- Managed customer's files and records
- Sent invoices
- Maintained company email and social media
- Trained new employees on day-to-day company functions
- Assigned tasks to employees
- Maintained company receipts
- Created grooming department for the company
- Performed grooming duties including: Breed specific cuts, bathing, trimming nails, drying and fluffing coats, cleaning ears, hygiene needs, and transporting animals
- Performed grooming services while answering phones, making appointments, and assisting customers walking in and employees
Dog Groomer
Petco
Menifee, CA
09.2016 - 08.2018
- Set up grooming appointments
- Educated customers on proper grooming
- Performed grooming duties including: Breed specific cuts, bathing, trimming nails, drying and fluffing coats, cleaning ears, hygiene needs, and transporting animals
- Performed grooming services while answering phones, making appointments, and assisting customers walking in and employees
Education
Bachelor's -
Western Governors University
Remote 10.2019 - Current
Skills
Trainingundefined
Certification
CNP - Certified Notary Public
Timeline
CNP - Certified Notary Public
07-2022
Trust & Safety Agent
Rover.com
04.2022 - Current
Administrative Assistant
Stepping Stone Veterinary Care
03.2022 - Current
Bachelor's -
Western Governors University
10.2019 - Current
Dog Groomer/Shift Leader
Kara's Knine Retreat
10.2018 - 03.2021
Dog Groomer
Petco
09.2016 - 08.2018
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