Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Felix Ramirez

San Antonio,TX

Summary

Adaptable and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Endless ambition to learn, grow, and improve individually and as a team.

Overview

9
9
years of professional experience

Work History

Trust & Safety Agent

Apex Systems
07.2022 - Current
  • Carried out day-day-day duties accurately and efficiently.
  • Moderated sensitive and potentially offensive content to promote safe environment for users.
  • Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies.

Content Moderator

TaskUs
06.2021 - 07.2022
  • Managed content distribution to online channels and social media platforms.
  • Proofread, edited, and evaluated over 500 tags to verify content aligned with established guidelines
  • Utilized analytics and site metrics to determine areas of improvement.

Rigger/Welder

N&N Construction
07.2019 - 06.2021
  • Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
  • Secured safety equipment and always used gear according to requirements.
  • Inspected welds and checked critical measurements to meet specifications which sped up results at work by 40%.

Food Server

Oscar's Taco House
08.2015 - 07.2019
  • Cultivated warm relationships with regular customers.
  • Elevated customer with satisfaction of 92% through follow-up and enthusiastic customer service.

Education

Associate of Applied Science - Cyber Security

St. Philip's College
San Antonio, TX
05.2025

Skills

  • Proof Review and Approval
  • Customer Support
  • IT Technical Support
  • Microsoft Office
  • Windows/Mac OS
  • VMware
  • Bilingual(Spanish)
  • Data Integrity
  • Time Management
  • Critical Thinking

Timeline

Trust & Safety Agent

Apex Systems
07.2022 - Current

Content Moderator

TaskUs
06.2021 - 07.2022

Rigger/Welder

N&N Construction
07.2019 - 06.2021

Food Server

Oscar's Taco House
08.2015 - 07.2019

Associate of Applied Science - Cyber Security

St. Philip's College

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Samuel Felix Ramirez