Rebecca Marie Damian
Peoria,AZ
Summary
Resourceful Manager known for productivity and efficient task completion. Skilled in strategic route planning, emergency response coordination, and effective communication. Excel in time management, decision-making under pressure, and teamwork to ensure smooth dispatch operations.
Overview
6
6
years of professional experience
Work History
Dispatcher Manager
Red Letter Delivery
Chandler, Arizona
10.2021 - 12.2024
- Coordinated communication between warehouse personnel, customers, and drivers via phone or radio transmissions.
- Dispatched drivers to meet daily delivery needs for company customers.
- Implemented a GPS tracking system to monitor vehicle locations and improve route planning.
- Fielded incoming calls, answered questions and transferred calls internally.
- Utilized GPS systems to track vehicle locations in real time.
- Received or prepared work orders.
- Packed boxes and stock using organizational guidelines.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Assisted with customer requests and answered questions to improve satisfaction.
Manager
Cafe Rio
Peoria, Arizona
01.2019 - 10.2021
- Conducted regular meetings with staff to discuss employees positions and goals to meet that day.
- Documentation of food to ensure safety and that it meets regulation standards.
- Managed inventory levels to minimize waste and maximize cost savings.
- Organized special catering events, managing logistics from menu planning to execution.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Trained new employees to perform duties.
Education
GED -
Skyline West Prep
Peoria, AZ08-2020
Skills
- Employee training
- Route planning
- Incident reporting
- Attention to detail
- Packaging and labeling
- Warehouse organization
Timeline
Dispatcher Manager
Red Letter Delivery
10.2021 - 12.2024
Manager
Cafe Rio
01.2019 - 10.2021
GED -
Skyline West Prep