Rebekah Norris
Forest,VA
Summary
Expert in customer service with extensive experience as a waiter, proficient in navigating high-volume dining environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Red Lobster
Lynchburg, Virginia
08.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Prepared checks, itemizing total meal costs and taxes.
- Informed customers of daily specials and signature menu items.
- Stocked service areas with supplies during slow periods.
- Addressed complaints to kitchen staff and served replacement items.
Server
Mellow Mushroom
Lynchburg, VA
08.2023 - 05.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders accurately and communicated them to the kitchen staff.
- Collaborated with team members to ensure smooth service operations.
- Offered menu recommendations based on customer preferences and dietary needs.
- Set up tables and prepared dining areas for incoming guests promptly.
Cashier
Taste Unlimited
Newport News, Virginia
05.2021 - 12.2021
- Processed customer transactions accurately and efficiently in high-volume environment.
- Maintained cleanliness and organization of checkout area during all shifts.
- Handled cash, credit, and debit transactions through point-of-sale systems.
- Assisted customers with menu selections while addressing inquiries about food offerings.
Education
Bachelor Of Science (BS) - Psychology
Liberty University
Lynchburg, VA05-2024
Master Of Science (MS) - Sport And Performance Psychology
University of Western States
Portland, ORSkills
- Customer service and support
- Order accuracy and attention to detail
- Time management and organization
- Effective communication skills
- Problem solving and critical thinking
- Allergy awareness and safety practices
- Calm demeanor under pressure
- Suggestive selling techniques
- Professional appearance and conduct
Certification
CPR certification
Timeline
Server
Red Lobster
08.2024 - Current
Server
Mellow Mushroom
08.2023 - 05.2024
Cashier
Taste Unlimited
05.2021 - 12.2021
Bachelor Of Science (BS) - Psychology
Liberty University
Master Of Science (MS) - Sport And Performance Psychology
University of Western States