Rebekah Staley
Eau Claire
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Plato's Closet
Eau Claire
06.2024 - 05.2026
- Supervised daily store operations to ensure smooth workflow and customer satisfaction.
- Managed daily operations and administrative tasks to support store owner and ensure efficient store functionality.
- Boosted daily sales by providing exceptional customer service.
- Trained and mentored new team members on company policies and procedures.
- Assessed and processed inventory for purchase into store, optimizing buying flow.
- Actively managed social media accounts to enhance brand engagement and connect with customers.
- Maintained the look of the store using visual merchandising.
- Stayed on top of current fashion trends.
- Opened/closed the store.
Assistant Manager
Caribou Coffee
Menomonie
01.2021 - 05.2024
- Managed customer service inquiries and complaints promptly to enhance customer satisfaction.
- Delegated work to staff and set priorities and goals.
- Trained and mentored new team members on company policies and procedures.
- Conducted interviews and managed onboarding procedures for new employees.
- Wrote the weekly schedule and tracked labor.
- Completed thorough opening, closing, and shift change functions to maintain operational standards daily.
- Maintained safety and cleanliness standards throughout the store.
- Oversaw and organized inventory levels to ensure product availability.
- Collaborated with higher management to develop strategic plans for achieving business goals.
Beauty Advisor
Sally Beauty
Downers Grove
08.2019 - 12.2020
- Conducted consultations with guests on haircare and beauty products while handling transactions and loyalty program sign-ups.
- Managed monthly planograms, daily shelf stocking, inventory counting, and organized deliveries while overseeing packing for to-go and pickup orders during the pandemic.
Cashier/Hostess
zazzos pizza
Westmont
01.2019 - 08.2019
- Coordinated phone calls, to-go and delivery orders, reservations, dining room setup, and guest seating as Cashier/Hostess at Zazzo's to ensure efficient guest experiences.
- Assisted in the kitchen with food preparation, performed deliveries, and attended public events to serve food and represent the restaurant.
Education
High school or equivalent - high school diploma or GED
Westmont High School
Westmont, ILSkills
- Store operations
- Inventory management
- Sales strategy
- Visual merchandising
- Employee training and development
- Retail operations
- Multitasking and organization
- Employee performance evaluation
- Team delegation
- Scheduling and planning
- Cash handling
- Customer service and satisfaction
- Problem solving
- Effective communication
Certification
- ServSafe, 01/01/23, 01/01/28
- Food Handler Certification
Languages
English
Additional Information - Work Authorization
English
Timeline
Assistant Manager
Plato's Closet
06.2024 - 05.2026
Assistant Manager
Caribou Coffee
01.2021 - 05.2024
Beauty Advisor
Sally Beauty
08.2019 - 12.2020
Cashier/Hostess
zazzos pizza
01.2019 - 08.2019
High school or equivalent - high school diploma or GED
Westmont High School