Jonathan Martinez
1601 Moore Ave #401 Portland
Summary
Dynamic and results-driven professional with a strong background in customer service and team leadership at Southern Multifoods. Proven ability to resolve issues effectively while maintaining a professional demeanor. Skilled in cash management and inventory control, with a commitment to enhancing customer satisfaction and fostering collaboration among team members.
Overview
3
3
years of professional experience
Work History
Sales Associate
Stripes Convenience Store
Portland, TX
11.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Managed cash register operations, ensuring accurate transactions and balancing daily sales reports.
- Assisted in inventory management, restocking shelves, and maintaining store organization.
- Utilized point-of-sale systems for transaction processing and tracking customer preferences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Shift Leader
Southern Multifoods
Portland, TX
10.2025 - 02.2026
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored new staff on procedures and best practices for efficient workflow.
- Managed inventory levels, coordinating stock replenishment to minimize shortages.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Daycare Teacher
New Beginnings Learning Center
Taft, TX
08.2023 - 09.2024
- Developed age-appropriate lesson plans to promote cognitive and social development.
- Facilitated daily activities that encourage physical, emotional, and intellectual growth.
- Implemented classroom management techniques to create a positive learning environment.
- Collaborated with parents to discuss child progress and address individual needs.
- Monitored children's behavior and provided guidance to foster cooperation and respect.
Overnight Associate
Taymax
Portland, TX
01.2024 - 06.2024
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained cleanliness and organization of the sales floor to enhance shopping experience.
- Assisted in restocking merchandise promptly, ensuring availability of products for customers.
- Collaborated with team members to meet overnight operational goals and maintain workflow efficiency.
Education
High School Diploma - Construction
Taft High School
Taft, TX05.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Flexible schedule
- Professional demeanor
- (Not mentioned in work history) Cutting grass [Landscape]
- Basic construction knowledge
Timeline
Sales Associate
Stripes Convenience Store
11.2025 - Current
Shift Leader
Southern Multifoods
10.2025 - 02.2026
Overnight Associate
Taymax
01.2024 - 06.2024
Daycare Teacher
New Beginnings Learning Center
08.2023 - 09.2024
High School Diploma - Construction
Taft High School