Customer-focused Front of House Team Member with several years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Employee
Freddy's Frozen Custard & Steakburgers
Suffolk, Virginia
05.2024 - Current
Welcomed customers with friendly service and ensured a positive dining experience.
Operated cash register efficiently, handling transactions and providing accurate change.
Collaborated with team members to ensure timely order fulfillment during peak hours.
Educated customers on menu options, including ingredients and dietary considerations.
Handled customer inquiries and resolved concerns to enhance satisfaction and loyalty.
Greeted customers and provided friendly customer service.
Processed payments using cash registers or POS systems accurately and efficiently.