Reece Dewitt
Raleigh,US
Summary
Dedicated customer service professional with over three years of experience in enhancing client satisfaction and loyalty through personalized service and efficient operations. Demonstrates a keen ability to adapt to fast-paced environments, leveraging skills in time management, animal behavior, and team collaboration to exceed performance goals. Passionate about creating memorable experiences and fostering long-term relationships, with aspirations to further develop expertise in customer experience management.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Woof Gang Bakery
Raleigh, NC
01.2026 - Current
- Facilitated positive shopping experiences through attentive and responsive customer service interactions.
- Advised clients on optimal product choices and pet care strategies to enhance overall customer experience.
- Managed maintenance of store cleanliness and organization, optimizing product displays to elevate customer experience.
- Executed precise operation of POS systems, focusing on accurate transaction processing and cash management.
- Coordinated efforts with team members to drive sales performance while ensuring a friendly environment for customers and their pets.
- Developed and implemented marketing initiatives for store specials and new products to enhance customer engagement.
- Managed scheduling of appointments, ensuring alignment with both groomers' and clients' preferred times.
- Ensured safe and gentle transfer of dogs to clients to maintain trust and satisfaction.
- Demonstrated proficiency in phone communication, ensuring clarity and professionalism in all interactions.
- Engaged with colleges and dog groomers to effectively schedule appointments and address related concerns.
- Conducted hourly sweeping to uphold cleanliness standards and promote a welcoming atmosphere.
CAT SITTER
Meowtel
01.2025 - Current
- Provide tailored cat care, manage multiple bookings, deliver daily reports, ensure security.
- Provided compassionate care for feline clients, ensuring their comfort and well-being, fostering trust with pet owners.
- Streamlined booking process, leading to increased client satisfaction and repeat business through efficient scheduling.
- Monitored pet behavior and health, documenting changes to inform owners and enhance care strategies.
- Worked closely with pet owners to develop personalized care plans, resulting in tailored services that met individual needs.
- Maintained precise records of pet care activities, ensuring accountability and adherence to client specifications.
- Cultivated strong relationships with pet owners through attentive communication, fostering trust and enhancing client engagement.
PET SITTER
Rover.com
01.2022 - Current
- Provide attentive pet care, ensuring safety and well-being, fostering client trust.
- Communicate effectively with clients, sharing timely updates and photos to enhance satisfaction.
- Developed a loyal client base by consistently delivering compassionate and reliable services.
- Delivered exceptional in-home pet care, fostering trust and building a loyal client base through consistent and compassionate service.
- Monitored and adjusted care routines based on individual pet needs, ensuring optimal health and happiness for each animal.
- Communicated regularly with clients, providing updates and reassurance, which significantly enhanced customer satisfaction.
- Implemented a systematic approach to pet care, resulting in a marked increase in repeat clients and referrals.
- Worked closely with pet owners to tailor services, ensuring each pet received personalized attention and care.
BAKERY CASHIER
Asia's Cakes
08.2025 - 02.2026
- Manage cash transactions efficiently, enhancing customer satisfaction and reducing wait times.
- Ensure accurate payment processing and record maintenance for seamless daily operations.
- Collaborate with team to improve checkout processes, fostering a supportive work environment.
- Provide exceptional customer service, encouraging repeat visits and positive word-of-mouth.
- Maintain a clean bakery environment and ensure quality of baked goods for customer satisfaction.
- Promoted bakery specials to customers, successfully increasing sales and enhancing product visibility.
BARISTA
Starbucks Coffee Company
09.2024 - 06.2025
- Delivered exceptional service, resolving issues swiftly and maintaining a welcoming environment.
- Ensured food safety compliance, contributing to a clean and safe workplace.
- Collaborated with team to meet service targets, enhancing operational efficiency.
- Improved customer satisfaction with personalized service and attention to detail.
- Optimized beverage preparation, reducing wait times and boosting service speed.
- Coordinated with team members to streamline operations, ensuring consistent product quality and timely service during peak hours.
- Engaged with customers to create memorable experiences, successfully increasing repeat visits and brand loyalty.
- Maintained strict adherence to food safety protocols, ensuring compliance and safeguarding customer health.
RETAIL KEYHOLDER / SALES ASSOCIATE
Bath & Body Works
Garner, NC
05.2023 - 08.2024
- Managed store operations, ensuring smooth opening/closing and accurate financial handling.
- Led training sessions for new hires, enhancing team capability and customer service standards.
- Boosted sales by strategically promoting key products, surpassing sales targets consistently.
- Resolved customer issues swiftly, fostering a positive shopping experience and loyalty.
- Organized merchandise displays, optimizing store aesthetics and driving customer engagement.
- Streamlined inventory processes, reducing stock discrepancies and ensuring accurate product availability for customers.
- Analyzed sales data to identify trends, informing targeted promotions that significantly increased foot traffic and sales.
- Coordinated with team members to execute effective merchandising strategies, elevating customer engagement and satisfaction.
Education
High School Diploma -
Longleaf School of the Arts
Raleigh, NCSkills
- Customer Experience (Skillful)
- Animal Behavior (Skillful)
- Pet Medication (Beginner)
- Cash Handling (Skillful)
- POS Systems (Skillful)
- Food Preparation (Skillful)
- Training (Beginner)
- Safety Compliance (Skillful)
- Team Collaboration (Skillful)
- Conflict Resolution (Skillful)
Interests
Art has always been a core part of who I am—more than just a hobby, it's how I express myself and connect with others I'm passionate about both traditional and digital visual art, and I'm constantly creating—whether it's detailed pieces, quick sketches, or spontaneous doodles that capture a moment or emotion I almost always have a sketchbook or sticky notes on hand to record ideas and inspiration as they come, To me, art is a powerful way to tell stories and evoke feeling I love experimenting with different styles and techniques, from bold and expressive to subtle and delicate Each piece reflects a part of me, and I find real joy in sharing my work with others, I'm especially drawn to how art can inspire and resonate with people—through character design, world-building, or a simple sketch that sparks connection That blend of creativity, emotion, and storytelling is what keeps me motivated and constantly growing as an artist, I'm passionate about video games—not just playing them, but studying them as well I especially enjoy exploring new indie titles and following the creative journeys of their developers I love analyzing how game mechanics, storytelling, art, and presentation all come together to create engaging experiences, Video games have been a part of my life since I was a kid, and over time they've become more than a hobby—they're a space for learning, creativity, and connection They've often served as a way for me to bond and communicate with others, and they continue to inspire me My goal is to one day become a game developer or game artist, so I'm always looking for ways to learn from the games I play and the communities I'm part of
Timeline
Retail Sales Associate
Woof Gang Bakery
01.2026 - Current
BAKERY CASHIER
Asia's Cakes
08.2025 - 02.2026
CAT SITTER
Meowtel
01.2025 - Current
BARISTA
Starbucks Coffee Company
09.2024 - 06.2025
RETAIL KEYHOLDER / SALES ASSOCIATE
Bath & Body Works
05.2023 - 08.2024
PET SITTER
Rover.com
01.2022 - Current
High School Diploma -
Longleaf School of the Arts