Reece Jordan
Quincy,IL
Summary
Dynamic Pharmacy Technician with proven expertise at Blessing, enhancing workflow efficiency and ensuring patient safety. Skilled in problem-solving and team collaboration, I implemented process improvements that reduced errors and optimized operations. Committed to confidentiality and HIPAA compliance, I deliver exceptional customer service while managing complex medication inquiries.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Blessing
Quincy, IL
11.2024 - Current
- Accurately filled prescriptions following safety protocols and pharmacy guidelines.
- Assisted patients with medication inquiries and provided exceptional customer service
- Operated pharmacy software to process prescriptions and manage patient records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Implemented process improvements to enhance workflow efficiency and reduce errors.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Shift Leader
McAlisters
Quincy, IL
04.2023 - 11.2024
- Supervised team operations during shifts, ensuring efficient service and adherence to quality standards.
- Trained new staff on operational procedures and customer service best practices.
- Managed inventory levels, coordinating restocking efforts to minimize shortages.
- Resolved customer complaints swiftly, enhancing overall guest satisfaction.
Barista
Perk Coffee & Espresso
Taylor, Mo
12.2022 - 05.2023
- Accurately filled prescriptions following safety protocols and pharmacy guidelines.
- Assisted patients with medication inquiries and provided exceptional customer service
- Operated pharmacy software to process prescriptions and manage patient records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Implemented process improvements to enhance workflow efficiency and reduce errors.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Education
GED.com
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Working fast paced
Certification
Food handler safety
Timeline
Pharmacy Technician
Blessing
11.2024 - Current
Shift Leader
McAlisters
04.2023 - 11.2024
Barista
Perk Coffee & Espresso
12.2022 - 05.2023
GED.com