Reed Guinn

• Proactive mining and execution of the Inforce block for cross-sell opportunities
• Capitalize available business intelligence tools to seek out lucrative opportunities
• Work with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
• Researched new clients for sales team, inputting contact information into Salesforce.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
• Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.

• Responded to all client inquiries and asked appropriate questions to facilitate resolution
• Assisted with special marketing projects by coordinating distribution of marketing material,
contacting customers to explain new marketing campaigns
• Provided knowledgeable service and support for all customer needs
• Executed and devised business development strategies to attract and acquire new clients
using content marketing and networking
• Cultivated long-lasting client relationships based on trust and solid understanding of
business needs
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

• First Sales and Client Management Intern in the nation to master extensive training in the vast ancillary benefits portfolio Unum offers
• Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue
• Adapted to working with coworkers in a completely virtual marketplace regardless of distance barriers
• Presented a capstone presentation to managers and executives regarding the current state of broker prospecting and proposed solutions to generate revenue and optimize time
• Transferred document data into consumable format to develop code
• Assisted business consultants and client managers prepare for proactive broker meetings by pulling and analyzing data through Salesforce
• Attended weekly information sessions and networking opportunities with intern cohort
• Fashioned selling styles through elevator pitches