Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Reel Hamadain

Dearborn,Michigan

Summary

Dynamic leader with proven expertise in staff management and customer service honed at Xo Lounge. Skilled in fostering team leadership and enhancing customer satisfaction, demonstrated through effective conflict resolution and staff training. Excelled in multitasking and complex problem-solving, significantly contributing to a professional and engaging work environment.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Manger

Xo Lounge
10.2023 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Police Intern

Dearborn Police Department
12.2022 - 08.2024
  • Enhanced community relations by participating in various outreach programs and events.
  • Supported detectives in investigations by gathering evidence and conducting interviews under supervision.
  • Supported crime scene processing by assisting with the collection and documentation of evidence under supervision, contributing to proper preservation of crucial information.
  • Conducted thorough research on criminal cases, contributing to successful case resolutions.
  • Collaborated effectively with fellow interns and officers, fostering teamwork within the department that led to improved overall performance.
  • Participated in ride-alongs with multiple units, broadening understanding of various specialized roles within law enforcement.
  • Gained proficiency in using law enforcement equipment, including radio systems, computers, and firearms through hands-on training sessions.
  • Contributed to crime prevention efforts by conducting regular foot patrols in high-crime areas under officer supervision.
  • Demonstrated commitment to public service by consistently arriving punctually for scheduled shifts and dedicating extra time when necessary for special assignments or projects.
  • Shadowed experienced officers during traffic stops, gaining valuable insight into proper procedures and techniques.
  • Observed courtroom proceedings, gaining a deeper understanding of the legal processes involved in criminal cases.
  • Participated in training exercises, refining essential skills and knowledge for a future career in law enforcement.
  • Attended weekly meetings to stay informed about current trends and challenges facing the department and local community policing efforts.

Cashier

Kroger
04.2019 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate Degree - Criminal Justice

WCCCD

High School Diploma -

Hazel Park High School
23400 Hughes Ave
06.2022

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building

Languages

Arabic
Native or Bilingual

Timeline

Manger

Xo Lounge
10.2023 - 11.2024

Police Intern

Dearborn Police Department
12.2022 - 08.2024

Cashier

Kroger
04.2019 - 02.2022

Associate Degree - Criminal Justice

WCCCD

High School Diploma -

Hazel Park High School

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Reel Hamadain