Reem El-Bash
Boerne,TX
Summary
Supportive Eligibility Specialist with extensive application engagement and dedicated service skills. Bilingual professional with skill to maintain accurate records, schedule appointments and handle various administrative responsibilities.
Overview
9
9
years of professional experience
Work History
Eligibility Specialist
Texas Health And Human Service Commission
Boerne, Texas
04.2019 - Current
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Documented all communication with applicants and inputted information into system using [Software].
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Maintaining contact with various vendors and facilities to address issues and inquries.
Eligibility Specialist Supervisor
Hospital Solutions, Inc
Kerrville, Texas
05.2016 - 03.2019
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Increased overall revenue by approximately 16.5% through billable account reimbursement.
- Planned, developed, implemented, and evaluated programs and projects.
- Performed eligibility assistance, case management, referrals or related function.
- Review and confirm approved claims including medical insurance requirement to facilitate final payments processed.
Eligibility Supervisor
Cabell Huntington Hospital
Huntington, West Virginia
01.2013 - 04.2014
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Supervised and monitored the registration staffs production and quality of output.
- Ensured compliance with applicable regulations of facility and government programs.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Monitor the daily department workflow to maximize staff performance and address any procedural issues.
Information Technology Specialist
Cabell Huntington Hospital
Huntington, West Virginia
01.2013 - 04.2014
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Implementation and support of Cerner and Affinity Revenue Cycle Applications.
- Formulated a new billing system for hospital employees to ensure accuracy in revenue cycle.
Education
Master of Science - Healthcare Administration
Marshall University
Huntington, WV12.2013
Bachelor of Science - Management And Marketing
Marshall University
Huntington, WV05.2002
Skills
- Administrative Support
- Advanced Computer sills
- Excellent Interpersonal skills
- MS Office Proficiency
Timeline
Eligibility Specialist
Texas Health And Human Service Commission
04.2019 - Current
Eligibility Specialist Supervisor
Hospital Solutions, Inc
05.2016 - 03.2019
Eligibility Supervisor
Cabell Huntington Hospital
01.2013 - 04.2014
Information Technology Specialist
Cabell Huntington Hospital
01.2013 - 04.2014
Master of Science - Healthcare Administration
Marshall University
Bachelor of Science - Management And Marketing
Marshall University
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