Reem Shammoka
Summary
Results-driven HR executive and consultant with expertise in human resources strategy, business process optimization, and project management. Proven ability to lead organizational design, talent strategy, and performance management, while driving workflow automation, operational efficiency, and compliance. Skilled in Lean, Agile, and Six Sigma methodologies, HR analytics, and stakeholder engagement to enhance business outcomes. Adept at managing end-to-end projects, change initiatives, and system implementations to align people, processes, and technology for sustainable growth
Overview
7
7
years of professional experience
Work History
Assistant Director, HR
BECKER FRIEDMAN INSTITUTE OF ECONOMICS
05.2023 - Current
- Serve as an executive leader, providing the organization with critical direction and guidance concerning hiring, team structuring, and operations building, supporting a seamless performance
- Directly oversee 1 HR Generalist and maintain the HR budget management, ensuring appropriate resource allocation for the 176-person institute and effective and efficient processes
- Collaborate with institution's executive director, providing insight into partnerships, fundraising, and budgeting decision-making
- Developed and implemented an innovative performance management module that had never existed before, centralizing the performance review process, addressing training needs, and promoting self-motivation
- Established a career pathway for employees, ensuring understanding of the requirements to get to the next role for career progression and securing succession planning
- Introduced new onboarding and offboarding processes, streamlining workflow to establish efficiency in a reduced amount of time
Consultant | Project Manager
CK SALON
01.2023 - 01.2024
- Led business optimization efforts by developing and implementing an employee handbook, standardizing HR policies, and conducting 1:1 performance reviews to enhance team productivity and compliance.
- Spearheaded operational improvements by analyzing sales and service trends, providing data-driven strategies to increase revenue, streamline workflows, and improve client retention.
- Designed and executed a social media strategy to strengthen brand presence, expand clientele, and enhance stylists’ digital engagement, leading to increased service bookings.
- Facilitated monthly strategy meetings, identifying key areas for business growth, employee development, and process efficiency.
Senior Human Resources Business Partner | Human Resources Business Partner
UNIVERSITY OF CHICAGO, BIOLOGICAL SCIENCES DIVISION
01.2021 - 01.2023
- Promoted to Senior HR Business Partner in 2022, serving as a trusted advisor and supporting various departments' administrative leadership as their business partner while supporting 276 staff, 100+ students, and leading 4 HR Coordinators
- Assisted departments in making decisions concerning Human Resources initiatives, including hiring, extensive merit process, performance, organizational design, and general guidance, ensuring optimal business results
- Created a dashboard for HR metrics from scratch out of Excel to track compliance, time to fill, turnover rate, and the SLA between partners and stakeholders, and created a ticketing system from the ground up
- Responsible for developing, maintaining, and helping units understand the culture to achieve value-added metrics and Human Resources services while also supporting departments with those metrics through innovative processes
- Led and managed divisional projects for departments that report to the Dean, supporting end-to-end business operations
- Acted as HR leader and facilitator of meetings in HR Pay and Position Control process, including creating and running report with budgetary committee using Workday to make divisional decisions to meet criteria on potential open positions within university
Senior Human Resources Coordinator
UNIVERSITY OF CHICAGO, BIOLOGICAL SCIENCES DIVISION
01.2019 - 01.2021
- Delivered optimal strategies to drive organizational change that diagnose the underlying issues and build the case for change with key stakeholders, focusing on diversity, equity, and inclusion while building trusted relationships across the HR team, leaders, faculty, staff, students, and visitors
- Stayed abreast of risk mitigation and consistently reduced legal risks to ensure 100% regulatory compliance, focusing on process improvements and implementation plans to drive productivity across the organization
- Utilized a project management and analytical approach to enhance workflow, capacity, and process capabilities to achieve optimal performance and maximum production efficiency, leading cross-functionals from concept to execution
- Co-led the development and implementation of New Hire Orientation and developed HR Metrics, as well as utilizing Kaizen, 5S, and lean management techniques to drive positive business outcomes while being cost-conscious
- Utilized Asana as a project management tool to build an entire checklist for the manager and new hires as a new onboarding process
- Experienced with building surveys through an advanced platform (RedCap) in 2019
Interim Human Resources Business Partner / Human Resources Coordinator
UNIVERSITY OF CHICAGO, BIOLOGICAL SCIENCES DIVISION
01.2018 - 01.2019
- Served as the Interim HR Business Partner and as a first point of contact and employee relations resource for the Pathology Department, faculty, and staff, leading a trusted organization through HR strategies and initiatives while focusing on best practices
- Created and implemented a 30/60/90 survey to measure employee performance and satisfaction on the job, utilizing process implementation and partnering with units in the university to execute deliverables and business-specific HR strategies
- Led talent acquisition, talent development, and retention efforts by improving relationships and leading an open-door policy as an HR leader, ensuring every employee had a voice while coaching leadership on employee satisfaction tactics
- Monitored adherence to all HR policies, practices, and procedures; interpreted and communicated policies to ensure accurate and timely HR data for assigned business units
- As an HR Coordinator, supported and advised on diversified corporate HR programs, including closely collaborating with other departments to provide business solutions while enhancing employee relations and training
- Managed HRIS data management activities, including Workday and FAS transactions, ensuring data integrity and compliance
- Coordinated staffing process by creating and updating job descriptions, posting positions, reviewing applications, scheduling interviews, closing requisitions, interviewing applicants, and maintaining hiring documentation
- As a visionary leader, found new ways to conduct employee exit interviews effectively and provided analysis for evaluation of the company's effectiveness for employee retention, ensuring operational success from various angles
- Initiated, completed, and submitted end-to-end processing of new hires, including all onboarding paperwork, orientation, training, and completed personnel files with high-level confidentiality procedures in mind
Temporary Human Resources Generalist
UNIVERSITY OF CHICAGO
01.2018 - 03.2018
- Began with the university as an HR Generalist but was quickly promoted to HR Coordinator within 2 months
- Supported diversified corporate HR programs, such as performance management, staff training, collaborating with other departments to provide business solutions, and employee relations
- Facilitated performance reviews and articulated team strengths, taking a strategic approach to organizational optimization from an HR perspective while focusing on culture acceleration across the organization
Education
Master of Science - Human Resources Management
DePaul University
Chicago, ILBachelor of Science - Business Management
DePaul University
Chicago, ILSkills
- HR Compliance, Risk Mitigation & Policy Development
- HRIS & Data Analytics (Workday, RedCap, Excel)
- Organizational Design & Business Process Optimization
- Performance Metrics, Dashboard Development & KPI Tracking
- Executive Coaching, Leadership Development & Stakeholder Engagement
- Workflow Automation, Lean & Agile Methodologies (Kaizen, Six Sigma, Process Mapping)
- Project Management
- End-to-End Project Lifecycle Management
- Change Management & Process Improvement
- Strategic Planning, Cross-Functional Collaboration & Stakeholder Communication
- Technology Implementation & System Integration
- Social Media Strategy & Digital Engagement
Timeline
Assistant Director, HR
BECKER FRIEDMAN INSTITUTE OF ECONOMICS
05.2023 - Current
Consultant | Project Manager
CK SALON
01.2023 - 01.2024
Senior Human Resources Business Partner | Human Resources Business Partner
UNIVERSITY OF CHICAGO, BIOLOGICAL SCIENCES DIVISION
01.2021 - 01.2023
Senior Human Resources Coordinator
UNIVERSITY OF CHICAGO, BIOLOGICAL SCIENCES DIVISION
01.2019 - 01.2021
Interim Human Resources Business Partner / Human Resources Coordinator
UNIVERSITY OF CHICAGO, BIOLOGICAL SCIENCES DIVISION
01.2018 - 01.2019
Temporary Human Resources Generalist
UNIVERSITY OF CHICAGO
01.2018 - 03.2018
Master of Science - Human Resources Management
DePaul University
Bachelor of Science - Business Management
DePaul University
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