Reemonda Ingram
Crossett,AR
Summary
Results-driven professional with over 6 years in customer service and operations management. Proven expertise in training teams, analyzing sales data, and enhancing customer experiences. Committed to driving operational efficiency and strategic growth.
Experienced with administering patient care and supporting medical staff in diverse healthcare environments. Utilizes effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management, consistently contributing to improved healthcare outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
Crossett, AR
04.2015 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock assessments and organization.
- Operated point-of-sale systems efficiently, processing transactions with speed and accuracy.
- Trained new associates on customer service protocols and operational procedures.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Manager
Walmart
McGehee, AR
02.2018 - 08.2021
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Coordinated staff schedules, optimizing workforce efficiency to meet operational demands.
- Implemented training programs for new hires, enhancing team performance and service quality.
- Analyzed sales data to identify trends and inform inventory management strategies.
- Developed action plans addressing operational challenges, driving process improvements across departments.
- Mentored junior staff, fostering professional development and enhancing team collaboration.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Associate of Science -
University of Arkansas
Monticello, ARHigh School Diploma -
Crossett High School
Crossett05.2012
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Flexible schedule
- Conflict resolution
- Operations management
- Recruiting and interviewing
- Customer relationship management (CRM)
- Strategic planning
- Staff development
- Schedule oversight
- Verbal and written communication
- Workplace safety compliance
- Coaching and mentoring
- Vitals monitoring
- Task prioritization
- Patient assessments
- Patient monitoring
- Medication administration
- Privacy and confidentiality
- Medical documentation
- Self-reflection
- Basic nursing care
- Critical thinking
- Compassionate and caring
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Assistant Manager
Walmart
02.2018 - 08.2021
Sales Associate
Walmart
04.2015 - Current
Associate of Science -
University of Arkansas
High School Diploma -
Crossett High School