Reese Kuehl
Part-time Nanny
Knoxville,TN
Summary
Perceptive Premises Technician looking to build upon people skills and tackle new responsibilities. Strengths in troubleshooting technical issues with accuracy and speed and providing consistent and quality technical support to over six customers and their homes daily. Responsible, reliable and a true self-starter.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Premise Technician
On Trac Inc.
06.2023 - 12.2023
- Demonstrated flexibility in adapting to changing client needs or project requirements without sacrificing quality or efficiency.
- Showcased problem-solving abilities by tackling complex technical challenges and finding innovative solutions to address customer needs.
- Prevented future service disruptions by identifying potential issues during routine maintenance checks and taking proactive measures to address them.
- Exceeded client expectations for promptness in completing assignments while maintaining the highest level of workmanship standards.
- Ran fiber optic line through customers homes and used a varying number of different power tools to achieve this goal.
- Often helped with older folks needs regarding the comprehension of the package they were receiving.
- Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
- Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
Barback
Tern Club
09.2022 - 05.2023
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in amore efficient team.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Lead Barista
K Brew
10.2021 - 06.2022
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Optimized workflow processes for faster order completion, decreasing wait times for customers.
- Received consistent positive feedback from customers regarding exceptional service and beverage quality.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Recommended products based on solid understanding of individual customer needs and preferences.
Waitress
Tomato Head
01.2020 - 07.2021
- Maintained clean and welcoming dining environment, ensuring positive guest experience.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Powell High School
Powell, TN 08.2016 - 08.2019
Skills
Superior troubleshooting skills
Software configuration
Hardware Installation
Hand-tool proficiency
Customer service experience
Fiber Optic Splicing
Mathematical Aptitude
Data cabling installation
Professional Demeanor
Attention to Detail
Writing, Knitting, Baking and reading. I ride my bike a lot too and have a love for the outdoors.
I have been traveling for the past year or so hence the gap in my resume but I just moved back home to be closer to family! For the last two months I was in a craft oriented program in Southwestern North Carolina and picked up a lot of different hobbies. I bake for fun and ride my bike everywhere when I can. I recently knit my first scarf and aim to get better and better! I lived in North Colorado for a year and spent most of my time hiking the Front Range.
Timeline
Premise Technician
On Trac Inc.
06.2023 - 12.2023
Barback
Tern Club
09.2022 - 05.2023
Lead Barista
K Brew
10.2021 - 06.2022
Waitress
Tomato Head
01.2020 - 07.2021
High School Diploma -
Powell High School
08.2016 - 08.2019
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