Reese Roden
Ardmore ,OK
Summary
Proactive and customer-focused, excelled at McAlister’s Deli by mastering multitasking and service prioritization, ensuring high-quality guest experiences. Demonstrated exceptional customer service and cash handling accuracy, fostering repeat business. Skillfully balanced food safety with efficient POS system management, significantly enhancing order accuracy and dining satisfaction.
Overview
1
1
year of professional experience
Work History
Server
McAlister’s Deli
05.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma - High School Education
Epic Charter Schools
Oklahoma City, OK06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
- Food Running
- Service prioritization
- Food safety understanding
- Order Accuracy
- Supply Restocking
- Table Bussing
- Dining area maintenance
- Beverage Preparation
- Tableside Etiquette
Timeline
Server
McAlister’s Deli
05.2023 - 10.2024
High School Diploma - High School Education
Epic Charter Schools
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