Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reese Romney

Provo

Summary

Experienced and customer service-focused Shift lead experience! Skilled in relationship management, helping customers, and cash handling. Proven ability to motivate teams and enhance performance, ensuring exceptional service and client satisfaction. Recognized for creating a welcoming atmosphere and efficiently managing inventory, contributing to a positive experience wherever I work.

Overview

4
4
years of professional experience

Work History

Shift Lead

Slurps Up
03.2024 - Current
  • Taking orders and having customer service, making costumers feel comfortable.
  • Requires an outgoing attitude and social person.
  • Preparing and serving a variety of beverages, including sodas, espresso drinks, and specialty coffee beverages.
  • Duties include taking customer orders, ensuring drinks are made to specification.
  • Operating machines, handling cash and payments.
  • Maintaining a clean and organized work environment.
  • Providing excellent customer service.
  • Restocking supplies and ordering supplies, cleaning equipment, and assisting with food preparation.

Receptionist

Solstice Salon
02.2023 - 02.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Social and comfortable with clients, able to talk with them.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Offering advice on hair, nails, other cosmetics when needed.


Shift Lead

Park Place Eatery
05.2021 - 02.2023
  • Taking orders and waiting on customers.
  • Recommending menu items and helping them.
  • Event center and planning.
  • Held countless weddings, would decorate and worked in the weddings
  • Worked cash register along with other food service tasks.
  • Performing food preparation duties such as rinsing, peeling and slicing.
  • Preparing a wide variety of types of foods, serving, and waitressing.
  • Working with money responsibilities.
  • Weighing and measuring ingredients.
  • Wrapping, date-labeling, and storing food items.
  • Working large receptions and events, catering towards those guests.
  • Setting up area and cleaning up proficiently. Dealing with all sorts of customers and accommodating to their needs with positive attitude.

Education

Master of Science - Counseling Psychology

Southern Utah University
Cedar City, UT
05-2027

Skills

  • Customer service focus
  • Social and friendly person!
  • Quick Learner
  • Team motivation
  • Sales proficiency
  • Performance improvement
  • Employee training
  • Inventory management
  • Relationship management
  • Knowledge sharing
  • Shift leadership
  • Positive attitude
  • Cash handling

Timeline

Shift Lead

Slurps Up
03.2024 - Current

Receptionist

Solstice Salon
02.2023 - 02.2024

Shift Lead

Park Place Eatery
05.2021 - 02.2023

Master of Science - Counseling Psychology

Southern Utah University

Similar Profiles

CREATE PROFILE
Reese Romney