Reese Rookey
Baldwinsville,NY
Summary
Achieved high customer satisfaction through proactive engagement and product promotion. Utilized strong communication and analytical skills to identify customer needs and enhance service delivery. Optimized stock levels and merchandising to maximize sales outcomes.
Overview
4
4
years of professional experience
Work History
Sales Agent
Trinity Wireless And Accessories
09.2025 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Delivery Driver
Amazon
09.2024 - 09.2025
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
PACKAGE HANDLER
FEDEX
02.2024 - 08.2024
- Demonstrated ability to lift up to 75 pounds safely and repeatedly.
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Followed all safety regulations and procedures when handling packages.
- Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work.
- Adapted quickly to changes in workflow as needed while meeting production goals.
PACKAGE SORTER
AMAZON
04.2023 - 01.2024
- Maintained efficient package sorting processes by following established procedures and guidelines.
- Sorted packages accurately to maximize timely delivery and tracking for customers.
- Utilized hand-held scanners to ensure accurate tracking of packages.
- Inspected shipments for accuracy and quality control purposes.
LINE PREPARATION COOK
HORANS
08.2021 - Current
- Demonstrated expertise in adhering to safety protocols while handling hot surfaces and sharp utensils.
- Acquired a comprehensive understanding of local health department regulations regarding safe food handling procedures.
- Highly skilled in monitoring quality of prepared dishes ensuring they meet standards set by restaurant management team.
- Able to identify when food has been cooked properly by checking its color, texture and temperature.
- Demonstrated ability to effectively coordinate and execute food preparation tasks in a timely manner.
DELIVERY DRIVER
DOORDASH
08.2024 - Current
- Provided efficient and courteous service to customers at all times.
- Met deadlines while maintaining high-quality deliverables.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Education
High School Diploma -
Charles W. Baker High School
Baldwinsville, NY06.2021
Skills
- Customer assistance
- Client relations
- Adaptability to change
- Customer service
- Teamwork and collaboration
- Positive attitude
Timeline
Sales Agent
Trinity Wireless And Accessories
09.2025 - Current
Delivery Driver
Amazon
09.2024 - 09.2025
DELIVERY DRIVER
DOORDASH
08.2024 - Current
PACKAGE HANDLER
FEDEX
02.2024 - 08.2024
PACKAGE SORTER
AMAZON
04.2023 - 01.2024
LINE PREPARATION COOK
HORANS
08.2021 - Current
High School Diploma -
Charles W. Baker High School