Regan Austin
DuPont
Summary
I pride myself in being a hard-worker with experiences customer service that knows how to handle money, deposits, and property management related tasks. I aim to obtain the highest level of customer satisfaction, complete and clear communication with all persons that I work with, and to meet the needs of the customer/ownership at all times. My peers say I can be relied upon and would be a great asset to any team. I can be depended on to assist your company in accomplishing the highest of goals set.
Overview
5
5
years of professional experience
Work History
Assistant Community Manager
Greystar Property Management
10.2020 - Current
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Responsible for all delinquency updates/notices/payment plans regarding late residents.
- Complete all Reports/Month End.
- Temporarily was designated as the Property Manager to support the company until we could find a replacement.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance
- Worked with Maintenance Supervisors and technicians to take over the Work Order binder to help work through diminishing the work orders.
Leasing Consultant
Cushman & Wakefield
10.2019 - 10.2020
- Created a site map for all 3 properties that was used for prospects, vendor, management, etc.
- Created and managed the Instagram and Facebook profiles for the property as an efficient way to communicate with residents.
- Quickly learned new skills and reports given by my property manager knowing that I would be the best person to take on the challenge.
- Identified issues, analyzed information and provided solutions to problems.
Sales Lead
Gymboree
10.2018 - 03.2019
- Experienced in counting till, deposits and handling money.
- Served customers and followed outlined steps of service.
- Moved up from a Sales Agent to a Lean in less than 3 months.
- Experience with opening and closing duties.
Education
Associate of Arts -
Pierce College
Puyallup, WAHigh School Diploma -
Bonney Lake High School
Bonney Lake, WA06.2016
Skills
- Experienced in Word and Excel
- Delegate workflow
- Experienced in Sign Language
- Delinquency reporting
- Conflict deescalation
- Money handling
- Written and verbal communication
- Schedule Planning
Timeline
Assistant Community Manager
Greystar Property Management
10.2020 - Current
Leasing Consultant
Cushman & Wakefield
10.2019 - 10.2020
Sales Lead
Gymboree
10.2018 - 03.2019
Associate of Arts -
Pierce College
High School Diploma -
Bonney Lake High School
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