Regan Brzykcy
San Clemente,CA
Summary
Driven customer service professional with sales expertise who identifies customer needs and delivers solutions to problems. Skilled at exceeding sales goals and building long term relationships with customers. Proven success in dedication, teamwork, diligence, and organizational excellence. Worked effectively in both self -managed and team-based jobs.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Renaissance Tattoo Studio
08.2024 - 02.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
Fulfillment Pro
Lowes Home Improvement
03.2023 - 05.2024
- Picked up orders every morning to send out on the delivery truck
- Helped customers around the store
- Met deadlines for online orders
- Problem solved with my team
- Trained and helped associates
- Helped with customer service
- Communicated to the team and making sure everything ran smoothly
- Learned about different products quick and efficiently
- Achieved goals throughout the store
- Always had a positive attitude
- Listened to my superiors and learned to improve skills
Fulfillment
Target
09.2021 - 01.2023
- Was captain of my team
- Trained associates to be quick and affective
- Problem solved for customers and associates
- Ran morning meetings to make sure things went smoothly for that day
- Met time deadlines for online orders and deliveries
- Packed and shipped deliveries
- Checked packages to make sure they were properly packed and ready to go
- Listened to my team and gave my feedback
- Made sure my team was meeting their goals
- Communicated well with everyone in the store
- Resolved customer needs due to items being out of stock
- Always handled customers with care
- Brought positive feedback to the team
Busser/server
Panini Kabob Grill
08.2020 - 12.2020
- Greeted newly seated guests and presented menus
- Worked with waitstaff to ensure all guests’ needs were met
- Refilled drinks and cleared empty plates during meals
- Kept tables and floors clean during and after guests’ meals
- Wiped down and sanitized tables and cleaned floors
- Improved 20% customer satisfaction rates by answering customers’ questions and resolving issues
- Helped ensure utmost customer satisfaction at this upscale dining facility
Education
High school diploma - some college
Skills
- Customer service
- Team player
- Time management
- Sales
- Negotiations
- Leadership
- Product knowledge
- Problem solving
- Adaptability
- Microsoft Word
- PowerPoint
- Procreate
- Register
Timeline
Front Desk Receptionist
Renaissance Tattoo Studio
08.2024 - 02.2025
Fulfillment Pro
Lowes Home Improvement
03.2023 - 05.2024
Fulfillment
Target
09.2021 - 01.2023
Busser/server
Panini Kabob Grill
08.2020 - 12.2020