Regan McCauley
Buckhannon
Summary
Dedicated Pharmacy Technician with proven expertise at Community Care Inc. in optimizing workflows and enhancing patient education. Skilled in problem-solving and maintaining strict confidentiality, I ensured compliance with regulations while achieving high customer satisfaction. My attention to detail and collaborative approach contributed to improved patient care outcomes and efficient inventory management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Community Care Inc.
02.2024 - Current
- Processed and dispensed medications accurately according to prescriptions.
- Assisted pharmacists in maintaining inventory and managing stock levels efficiently.
- Educated patients on medication usage, potential side effects, and storage requirements.
- Collaborated with healthcare professionals to ensure optimal patient care outcomes.
- Maintained compliance with pharmacy regulations and safety standards consistently.
- Resolved customer inquiries and issues promptly, ensuring high satisfaction levels.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
High School Diploma -
Buckhannon Upshur High School
Buckhannon, WVSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Customer service
- Attention to detail
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Community Care Inc.
02.2024 - Current
High School Diploma -
Buckhannon Upshur High School