Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Regan Stephens

Milwaukee,WI

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Wild Tomato Wood-fired Pizza And Grille
Fish Creek, WI
05.2023 - Current
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Hospitality Aide

Batavia, IL
05.2020 - 08.2022
  • Maintained readiness to contact emergency responders quickly when neccessary.
  • Conducted regular check-ins to verify residents' needs are met.
  • Assisted with the planning and implementation of daily activities for residents in long-term care facility.
  • Organized and facilitated group games, outings, and other recreational activities.
  • Provided emotional support to residents when needed.
  • Participated in regular meetings with other staff members to discuss progress of programs and services offered by the facility.
  • Reported any changes in resident behavior or attitude towards specific tasks or programs immediately to supervisor or nursing staff.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.

Social Work Intern

Milwaukee Catholic Home
Milwaukee, WI
09.2021 - 05.2022
  • Performed evaluations to detect cognitive decline and mood disorders with BIMs and MMSEs.
  • Established and upheld professional boundaries with families, staff, and clients.
  • Facilitate quarterly discussions for updates on resident care plans with activated POA.
  • Offered emotional support to residents and their families, as required.
  • Document clinical notes and assessments in agency database, VISION.
  • Developed treatment plans to address identified issues.

Telefund (Fundraising)

UWM
Milwaukee, WI
01.2021 - 05.2021
  • Applied professional communication techniques when contacting potential donors.
  • Effectively raised money for numerous university initiatives through convincing dialogue.
  • Skilled in navigating online software systems integral to roles.
  • Initiated outbound calls to potential donors, educating them on the organization's mission and objectives.

Education

Bachelor of Social Work - Minor: Psychology, Aging

University of Wisconsin-Milwaukee
Milwaukee, WI
05.2023

High School Diploma -

Batavia Senior High School
Batavia, Il
05.2019

Public Speaking Course -

Skills

  • Records Management
  • Client Needs Assessment
  • Crisis Intervention
  • Collaboration
  • Customer Service
  • Senior living experience

Accomplishments

  • Helen Bader Age & Community Scholarship, Received this award due to my passion and commitment to increase my knowledge and skills to work with and on behalf of older adults.

Certification

  • Licensed Social Worker in the state of Wisconsin

Timeline

Server

Wild Tomato Wood-fired Pizza And Grille
05.2023 - Current

Social Work Intern

Milwaukee Catholic Home
09.2021 - 05.2022

Telefund (Fundraising)

UWM
01.2021 - 05.2021

Hospitality Aide

05.2020 - 08.2022

Bachelor of Social Work - Minor: Psychology, Aging

University of Wisconsin-Milwaukee

High School Diploma -

Batavia Senior High School

Public Speaking Course -

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Regan Stephens