Regan Wood
Simpsonville,SC
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Farehouse. Proven ability to manage high-volume service while maintaining guest satisfaction. Expertise in cash handling and guest engagement, contributing to a positive dining experience and efficient team collaboration.
Overview
7
7
years of professional experience
Work History
Server
Farehouse
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
O’Charleys
07.2020 - 10.2023
Bartender
Farehouse
09.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
O’Charleys
07.2023 - 10.2023
Host/ Food Runner
O’charleys
10.2018 - 10.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Nursing
University of South Carolina
Columbia, SCHillcrest High School
Simpsonville, SC07.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
Timeline
Server
Farehouse
09.2023 - Current
Bartender
Farehouse
09.2023 - Current
Bartender
O’Charleys
07.2023 - 10.2023
Server
O’Charleys
07.2020 - 10.2023
Host/ Food Runner
O’charleys
10.2018 - 10.2023
Bachelor of Nursing
University of South Carolina
Hillcrest High School
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