Regina Archuleta
Grand Junction,Colorado
Summary
Astute professional highly skilled in scheduling, training and managing busy medical practices. Talented individual with 27 years of experience in a clinical setting with patient care, payroll administration and new employee mentoring. History of positive management resulting in improved operations and employee retention.
Overview
19
19
years of professional experience
Work History
Medical Office Manager
Primary Care Partners
Grand Junction, CO
05.2015 - Current
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures with 20+ employees.
- Developed policies and procedures for effective practice management.
- Consulted with healthcare professionals on business decisions.
- Developed close working relationships with all staff.
- Managed 20+ employees with various personalities and from different cultures for large 49-physician practice.
Medical Assistant
Primary Care Partners
Grand Junction, CO
12.2003 - 05.2015
- Directed patients to exam rooms, fielded questions, get vitals and prepare for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Assisted with surgical procedures, fracture and laceration care
- Administer vaccines to patients and all medication administration as well as submitting prescriptions and refills.
- Built schedules for 25 back office employees
- Safety Committee representative for division
- Trained new back office staff
Education
Associate of Applied Science - Biology
Colorado Mesa University
Grand Junction, CO05.2008
Associate of Applied Science - Medical Assisting
IntelliTec College - Grand Junction
Grand Junction, CO06.1996
Skills
- Team Management and Leadership With Critical Thinking And Attention To Detail
- Continuous Insight To Great Patient Care
- Continuous Operational Improvement Processes
- Budget Controls
- Financial and Medical Practice Operations To Include Payroll
- Effective Multitasking For Operational Efficiency
- Policy Management
- Scheduling For All Staff
- Planning And Prioritization On Operational Requirements
- Patient Relations And Satisfaction
Timeline
Medical Office Manager
Primary Care Partners
05.2015 - Current
Medical Assistant
Primary Care Partners
12.2003 - 05.2015
Associate of Applied Science - Biology
Colorado Mesa University
Associate of Applied Science - Medical Assisting
IntelliTec College - Grand Junction
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