Regina Cunagin
Georgetown,KY
Summary
Accomplished Regional Director of Operations at Dollar General Corporation, adept in strategic planning and leadership development. Expertise in enhancing operations, achieving growth through data analytics and effective team coaching. Skilled in fostering customer relations and driving revenue generation, with a proven track record in multi-unit management and business development.
Overview
2025
2025
years of professional experience
Work History
District Manager
Dollar General Corporate Headquarters
- Supervised various locations, enforcing high-quality standards of operation.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Merchandising Supervisor
Walmart
- Leveraged technology tools for efficient data tracking and reporting, supporting informed decision-making processes.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Reduced shrinkage levels through effective loss prevention measures, safeguarding company assets.
- Coordinated seasonal resets for timely execution of marketing campaigns, maximizing promotional effectiveness during peak selling periods.
Department Manager
Walmart
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
Regional Director of Operations
Dollar General Corporation
Bowling Green, KY
01.2023 - Current
- Set team and individual KPIs and provided regular, actionable feedback.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Negotiated favorable contracts with vendors to reduce costs without compromising on product or service quality.
Education
Associate Of Science -
BCTCS
Paintsville, KYSkills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Attention to Detail
- Goal Setting and Performance Metrics
- Sales management
- Operations Management
- Customer Relations
- Staff Development
- Team Development
- Financial Management
- Multi-unit management
- Action Plans
- Decision-Making
- Interpersonal Communication
- Operations Improvements
- Sales Reporting
- Leadership Development
- Budget Management
- Data Analytics
- Business Planning
- Business Development
- Business and Operations Analysis
- Revenue Generation
- Operations Oversight
- Projections Development
- Policy Enforcement
- Compliance Monitoring
- Territory Management
- Sales orientation
- Client Relationship Building
Timeline
Regional Director of Operations
Dollar General Corporation
01.2023 - Current
District Manager
Dollar General Corporate Headquarters
Merchandising Supervisor
Walmart
Department Manager
Walmart
Associate Of Science -
BCTCS