Regina Martinez
Corpus Christi,TX
Summary
Proven Front Office Assistant at MTZ Auto Repair, adept in document management and listening skills, significantly enhanced customer satisfaction through meticulous record-keeping and personalized service. Demonstrated exceptional time management and problem-solving abilities, contributing to a positive and productive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Office Assistant
MTZ Auto Repair
04.2022 - Current
- Responded to internet inquiries and phone calls in timely matter.
- Kept detailed records of sales and contracts.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
Student Volunteer
Parks, SST,
01.2024 - 01.2024
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
Education
Medical Assisting
School of Science And Technology
Skills
- Listening Skills
- File Organization
- Problem-solving skills
- Time Management
- Cash Handling
- Appointment Setting
- File Management
- Document Management
Accomplishments
- Achieved change of repair through effectively helping with Autos.
- Resolved product issue through consumer testing.
- Documented and resolved cash transaction which led to receiving payment.
- Collaborated with team of 6 in the development of Auto project.
Certification
- Phlebotomist License - 62 hours
- Electrocardiography License - 64 hours
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Student Volunteer
Parks, SST,
01.2024 - 01.2024
Front Office Assistant
MTZ Auto Repair
04.2022 - Current
Medical Assisting
School of Science And Technology
- Phlebotomist License - 62 hours
- Electrocardiography License - 64 hours
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