Regina Neugebauer

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Restocked and organized merchandise in front lanes.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Stocked, tagged and displayed merchandise as required.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Performed cash, card, and check transactions to complete customer purchases.
• Handled cash with high accuracy and took care to check bills for fraud.

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
• Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
• Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
• Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
• Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
• Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Handled requests for extra linens, toiletries and other supplies.
• Sorted, laundered and put away various laundry items.
• Completed special housekeeping actions such as turning mattresses on set schedule.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
• Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
• Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

I was incharge of 72 drivers 3 different shifts,I did all paperwork, dispatched and trained all new drivers

I also delivered packages if drivers didn't show up I would take the load an DC deliver it while dispatching all other drivers.