Summary
Overview
Work History
Education
Skills
Timeline
Generic
Regina Severance

Regina Severance

Orlando,FL

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

27
27
years of professional experience

Work History

Owner

The Red Witchery
01.2020 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Dental Coordinator

Coast Dental & Orthodontics
04.2010 - 11.2018
  • Enhanced patient experience by efficiently managing appointment scheduling and dental procedure coordination.
  • Streamlined office operations for improved efficiency, including document organization and workload distribution.
  • Reduced wait times by proactively coordinating with dental professionals to optimize appointment availability.
  • Increased patient satisfaction through attentive customer service and prompt response to inquiries.
  • Managed insurance claims processing, ensuring accurate billing and timely reimbursement for both patients and the dental practice.

Dental Assistant

Greenberg Dental And Orthodontics
02.1997 - 04.2010
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Education

E.F.D.A. & C.D.A - Dental Assisting

Valencia College
Orlando, FL
06.2001

Skills

  • Budget Administration
  • Business Management
  • Sales Leadership
  • Talent Development
  • Financial Planning
  • Product Branding
  • Administrative Oversight
  • Labor Relations

Timeline

Owner

The Red Witchery
01.2020 - Current

Dental Coordinator

Coast Dental & Orthodontics
04.2010 - 11.2018

Dental Assistant

Greenberg Dental And Orthodontics
02.1997 - 04.2010

E.F.D.A. & C.D.A - Dental Assisting

Valencia College

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Regina Severance