Regina St Fleur
Belle Glade,FL
Summary
Dynamic sales associate with a proven track record at Hibbett Sporting Goods, excelling in customer service and relationship building. Recognized for enhancing store appeal and driving repeat business through effective problem-solving and teamwork. Skilled in cash handling and maintaining compliance, ensuring a secure and welcoming environment for all customers.
Overview
5
5
years of professional experience
Work History
Sales Associate
Hibbett Sporting Goods
03.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
T.E.A Officer
South Bay Correctional Facility
04.2022 - 12.2023
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Security Officer
Allied Universal Security Services
03.2023 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Sales Associate
Cititrends
12.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Cashier
Tony's Liquor Store
04.2019 - 08.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
Cosmetology
Empire Beauty School
West Palm Beach, FL05.2024
High School Diploma -
Everglades Preparatory Academy
Pahokee, FL05.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
Timeline
Sales Associate
Hibbett Sporting Goods
03.2024 - 09.2024
Security Officer
Allied Universal Security Services
03.2023 - 08.2023
T.E.A Officer
South Bay Correctional Facility
04.2022 - 12.2023
Sales Associate
Cititrends
12.2021 - 03.2022
Cashier
Tony's Liquor Store
04.2019 - 08.2021
Cosmetology
Empire Beauty School
High School Diploma -
Everglades Preparatory Academy
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