Regina Washington

• Evaluated collateral and determined loan values based on market trends and customer needs.
• Facilitated customer transactions, ensuring compliance with legal regulations and company policies.
• Managed inventory of merchandise, optimizing display layout to enhance sales opportunities.
• Trained and mentored junior staff on operational procedures and customer service excellence.

• Collaborated with team members to create a welcoming shopping environment.
• Handled returns and exchanges in compliance with company policies.
• Utilized point-of-sale (POS) systems for transaction processing and inventory management.
• Participated in training sessions to enhance product knowledge and service skills.

• Oversaw daily store operations, ensuring compliance with company standards and protocols.
• Managed inventory levels, conducting regular audits to maintain product availability and accuracy.
• Trained and mentored staff on customer service best practices and operational procedures.
• Implemented visual merchandising strategies to enhance store presentation and drive sales.

• Processed customer transactions accurately and efficiently at checkout.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintained organized cash register and ensured sufficient change availability.
• Assisted in restocking shelves and maintaining store merchandise displays.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

GPA 4.0