Regina Yarbrough

• Coordinated outreach programs to effectively engage families and communities, enhancing participation in health initiatives.
• Collaborated with healthcare professionals to address community health needs.
• Schedule follow-up appointments. This task involves arranging subsequent appointments for patients to ensure continuity of care and timely follow-up on their medical conditions or treatments.
• Followed up with patients who missed appointments to reschedule and identify barriers, improving appointment adherence and patient outcomes.
• Generate, obtain, and compile daily transition of care, external entity, and payer claims summary reports. This responsibility includes creating and gathering reports related to patient transitions between care settings, interactions with external healthcare entities, and summaries of insurance claims, which are essential for maintaining accurate patient records and facilitating smooth care coordination.
• Provide prior authorization support. This responsibility includes assisting with the process of obtaining prior authorizations from insurance companies for specific medical procedures, treatments, or medications, ensuring that patients receive the care they need without unnecessary delays.
• Facilitated prior authorizations, ensuring timely access to necessary medical treatments for patients.

• Resolved patient and clinic inquiries via phone and email, addressing issues efficiently.
• Coordinated office logistics by managing inventory, ordering supplies, and scheduling equipment check-ins.
• Supported patients with pre-op surgery questionnaires through phone consultations.
• Streamlined paperwork flow by organizing, retrieving, and storing records systematically.
• Scheduled surgeries and prepared reports to support administrative operations.
• Entered data and drafted documents using specialized computer systems.
• Prepared billing and remittance forms for accurate processing of daily charges.
• Cultivated vendor relationships to ensure timely delivery of surgical equipment.

• Provided comprehensive administrative support, including scheduling meetings and managing calendars.

• Ensured timely Medicare and Medicaid enrollment for residents and fellows in Missouri, Kansas, and Oklahoma.

• Developed and managed databases to monitor protocol adherence and program quality.

• Maintained accurate client information using database software.
Completed various functions within

New Innovations Management System, including educational records management.

• Created detailed spreadsheets for financial tracking and essential data organization.

• Arranged appointments based on staff availability and updated company calendars accordingly.

• Configured conference evaluations and analyzed feedback for quarterly reporting to program directors.

• Maintained accurate financial records and documentation for all patient interactions.
Collaborated with hospital departments to resolve account issues promptly.

• Assessed charity care eligibility based on established criteria.
Educated patients on insurance coverage, payment plans, and billing options.

• Guided patients in understanding financial responsibilities for hospital services.

• Identified discrepancies between expected and actual charges before service.

• Advised on suitable payment arrangements tailored to individual needs.

• Reviewed and appealed medical necessity denials from third-party payers when warranted.

• Monitored vital signs including temperature, pulse rate, respiration rate, and blood pressure readings with precision.

• Reported abnormalities in vital signs to supervising physician promptly.

• Documented medical data in patient charts to maintain accurate records.

• Prepared examination rooms by stocking necessary materials and ensuring cleanliness before patient arrival.

• Assisted physicians with patient examinations and histories.

• Managed patient scheduling and appointment confirmations efficiently.

• Administered medications and vaccinations under supervision.