Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reginald Meeks

Client Systems Technician
Columbus,IN

Summary

Skills in meticulous documentation and effective communication. With a keen eye for detail, I adeptly completed forms in accordance with company procedures, ensuring accuracy and compliance. My role extended beyond mere documentation; I served as a guide for clients, assisting them in developing skills and strategies to address their challenges. Identifying training and development needs, I played a pivotal role in enhancing organizational capabilities. My ability to coordinate activities and direct employees engaged in production further underscored my leadership capabilities. Transitioning into the role of a Client Systems Technician with the United States Air National Guard in Terre Haute, IN. From troubleshooting and repairing desktop and mobile systems to setting up new computer systems and devices. As the communications focal point, I maintained the reliability of system resources while delivering top-notch technical assistance to users. My commitment to proactive support ensured the proper functional use of equipment and programs, minimizing interruptions to IT and communications services. With a track record of excellence in both technical and customer-facing roles, I bring a unique blend of expertise and dedication to any team.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Client Systems Technician

United States Air National Guard
12.2019 - Current
  • Troubleshot and repaired desktop and mobile systems.
  • Set up new computer systems and devices, including installing hardware and software and patching programs.
  • Provided remote and in-person support to resolve issues.
  • Reported incidents and executed corrective procedures.
  • Maintained compliance with federal and internal security standards.

Technical Writer

Catalent Pharma Solutions
06.2021 - 03.2024
  • Enhanced client satisfaction by delivering high-quality written content tailored to specific industries and target audiences.
  • Managed competing deadlines with efficiency.
  • Managed multiple documentation projects simultaneously while maintaining strict deadlines and quality standards.

Interior Installer

Honda Manufacturing Of Indiana
05.2013 - 07.2017
  • Identified issues with components and isolated faults prior to implementing corrective actions.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Education

No Degree - Military Information Systems Technology

Keeler Air Force Base
Biloxi, MS
10-2020

Bachelor of Science - Business Administration And Management

Western Governors University
Salt Lake City, UT
05-2012

Skills

  • Administration knowledge
  • Remote troubleshooting
  • Adaptability
  • Written Communication
  • Multitasking abilities
  • Organizational Skills
  • Multitasking

Certification

CompTIA Security plus certified

Timeline

Technical Writer

Catalent Pharma Solutions
06.2021 - 03.2024

Client Systems Technician

United States Air National Guard
12.2019 - Current

Interior Installer

Honda Manufacturing Of Indiana
05.2013 - 07.2017

No Degree - Military Information Systems Technology

Keeler Air Force Base

Bachelor of Science - Business Administration And Management

Western Governors University
Reginald MeeksClient Systems Technician