High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in sales to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Hi, I’m
Reginald Spivey
Salesman
Houston,TX
Summary
Overview
6
years of professional experience
Work History
Blue Lagoon Bar & Grill, Humble, TX
Bartender
2021.02 - Current (3 years & 7 months)
Job overview
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Poured wine, beer and cocktails for patrons.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Upsold customers from shelf to premium brands to help boost sales.
- Monitored bar inventory and promptly restocked low items before depletion.
- Arranged bottles and glasses behind bar to make attractive displays.
Blue Lagoon Bar & Grill, Humble, TX
Server
2021.02 - Current (3 years & 7 months)
Job overview
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Greeted newly seated guests quickly and efficiently.
- Led team in carrying out day-to-day tasks with customer service program in mind.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Parkway Family Mazda, Kingwood, TX
Car Salesman
2022.06 - 2023.05 (11 months)
Job overview
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Managed sales negotiations and financing options.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Followed up with customers to build long-term relationships and successful referrals.
Wild Dispensary, Houston, TX
Sales Representative
2022.01 - 2022.07 (6 months)
Job overview
- Improved overall customer purchasing experiences to promote steady revenue.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Continuously met sales goals via strategic prospecting.
- Salesmen of the month from January-July with over $168k in products.
CUTCO, Houston, TX
Sales Representative
2018.06 - 2020.01 (1 year & 7 months)
Job overview
- Contacted new and existing customers to discuss how specific products could meet needs.
- Developed customized sales techniques to successfully sell and upsell high quality kitchen cutlery to new and existing clients.
- Received 'Most Sales of the month' award in 2019 for delivering exemplary service while driving strategic business initiatives.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
HEB, Houston, TX
Cart Attendant
2017.08 - 2018.06 (10 months)
Job overview
- Repaired damaged carts.
- Took out store trash and cleaned up parking area every 2-3 hours to keep business presentable.
- Organized carts in bay after returning from parking lot.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
Education
Louisiana Tech University Ruston, LA
Bachelor of Arts from Psychology
05.2024
University Overview
- Black Student Union Member
- Student-Athlete
- Completed coursework in Psychology, Communications, and Macro/Microeconomics
Lamar High School Houston, TX
High School Diploma
06.2019
University Overview
Skills
- Sales closing
- Relationship selling
- Strategy development
- Business development
- Inventory organization
- Friendly, positive attitude
- Working collaboratively
- Training & Development
- Teambuilding
- People skills
Affiliations
Affiliations
- Member, Alumni Association of Young Life, a religious organization
- 1st-Team All District 2x, 3-Year Letterman in 2 Sports
- Perfect Attendance
Timeline
Car Salesman
Parkway Family Mazda
2022.06 - 2023.05 (11 months)
Sales Representative
Wild Dispensary
2022.01 - 2022.07 (6 months)
Bartender
Blue Lagoon Bar & Grill
2021.02 - Current (3 years & 7 months)
Server
Blue Lagoon Bar & Grill
2021.02 - Current (3 years & 7 months)
Sales Representative
CUTCO
2018.06 - 2020.01 (1 year & 7 months)
Cart Attendant
HEB
2017.08 - 2018.06 (10 months)
Louisiana Tech University
Bachelor of Arts from Psychology
Lamar High School
High School Diploma
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