Reginald Vester
Houston,TX
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at Goodwill Industries of Houston. Expert in complex problem-solving and time management, adept at resolving conflicts and cross-training staff to boost agility. Skilled in verbal and written communication, consistently achieving tasks within deadlines without compromising quality.
Overview
5
5
years of professional experience
Work History
Manager
Goodwill Industries Of Houston
Houston, TX
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Cashier
Shakkar
Houston, TX
11.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
Ceno/tankmasters
Houston, TX
02.2023 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Forklift Operator
Radians
Memphis, TN
04.2019 - 08.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
N/A - Criminal Justice
Shelby State Community College
Memphis, TNHigh School Diploma - English
Germantown High School
Germantown, TN05.1992
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Cashier
Shakkar
11.2023 - 08.2024
Manager
Ceno/tankmasters
02.2023 - 09.2023
Forklift Operator
Radians
04.2019 - 08.2021
Manager
Goodwill Industries Of Houston
N/A - Criminal Justice
Shelby State Community College
High School Diploma - English
Germantown High School