Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regis McGuire

Denver,CO

Summary

Dynamic professional with expertise in shift leadership and customer service, honed at Walgreens. Proven track record in employee training and conflict resolution, enhancing team performance and customer satisfaction. Adept at cash handling and quality control, ensuring operational excellence. Recognized for problem-solving skills and maintaining a positive attitude in high-pressure environments.

Overview

9
9
years of professional experience

Work History

Shift Lead

Walgreens
02.2023 - 04.2025
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

Cook/Server/Cashier

Falafel King
07.2018 - 01.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.

Certified Nursing Assistant

Briarwood Healthcare Center
07.2016 - 01.2018
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

High School Diploma -

Life Skills Center of Denver
Denver, CO
05.2011

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Conflict resolution
  • Workplace safety
  • Staff motivation
  • Quality control
  • Shift leadership
  • Positive attitude
  • Cash handling
  • Problem-solving
  • Complaint resolution

Timeline

Shift Lead

Walgreens
02.2023 - 04.2025

Cook/Server/Cashier

Falafel King
07.2018 - 01.2023

Certified Nursing Assistant

Briarwood Healthcare Center
07.2016 - 01.2018

High School Diploma -

Life Skills Center of Denver

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