REHANNA SPIVEY
Summit Design + Build
Chicago,IL
3
years of professional experience
Customer support professional assisting people through communication, organization, and teamwork in a financial services environment. Helped with administrative tasks and community-facing service that required professionalism, patience, and clear follow-up. Ready for Customer Service Representative work that depends on responsive client support and reliable issue handling.
Work History
Intern Engineer
2 Months- Completed 10 documentation updates weekly to keep project records organized and current.
- Completed 100% of assigned support tasks per week while maintaining accurate notes and follow-up items.
- Organized project files and reference materials to support efficient access during active work phases.
- Assisted with preparing meeting notes, summaries, and follow-up items for team review.
- Supported calendar updates and scheduling changes to keep project activities coordinated.
- Prepared status information for review by engineers and project staff.
Intern
9 Months- Maintained 80% calendar coordination accuracy across appointments, reminders, and internal updates.
- Handled 50 customer inquiries per day while supporting administrative requests and follow-up.
- Supported community outreach initiatives connecting youth and low-income communities to career opportunities.
- Completed administrative, customer service, and records management tasks in a fast-paced corporate environment.
- Strengthened professionalism, communication, and time management while collaborating with team members.
Intern
1 Year 9 Months- Support 10 resume and communication exercises each week to build workplace readiness and confidence.
- Complete 100 career-readiness workshop sessions while strengthening professionalism, goal setting, and résumé-building skills.
- Strengthen communication, goal setting, and résumé-building skills through weekly workshop participation.
- Build time management, digital skills, and professional etiquette through ongoing career-readiness training.
- Apply organization and teamwork to complete training activities and maintain steady progress toward workplace readiness.
Intern
3 Months- Coordinated 30 volunteer sessions to prepare warm, personalized living spaces.
- Supported 10 families per month transitioning out of homelessness through home setup and space preparation.
- Collaborated with designers to select décor, furnishings, and artwork aligned with each family's needs.
- Organized inventory and maintained order while supporting creative and visual design tasks.
- Worked with volunteers to create welcoming living spaces for families in transition.
- Adapted to changing setup needs while contributing practical support across design and placement tasks.
Intern
3 Months- Coordinated a student art exhibition for 200+ attendees, managing event flow and guest experience.
- Mentored 13 youth artists while supporting creative development, communication, and professionalism.
- Assisted with gallery setup and preparation for exhibitions and youth workshop activities.
- Supported program operations through organized day-to-day coordination and time management.
- Applied teamwork and community outreach support to communicate with staff, students, and visitors.
Education
- Construction management
High School Diploma
Skills
Communication
Customer service
Teamwork
Professionalism
Community outreach support
Organization
Time management
Calendar coordination
Records management
Event coordination
Timeline
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Summit Design + Build
06.2026 - 08.2026Read More
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Bank of America
11.2024 - 08.2025Read More
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Hyde park Art center
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University of Chicago Charter - Woodlawn
High School Diploma
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Illinois state university
from Construction management
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