Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Reid Harrison

Atlanta,GA

Summary

Experienced Counter Sales Representative with expertise in customer service, product management, and sales techniques. Proven track record of managing customer inquiries, upselling products and services, and maintaining high levels of customer satisfaction. Skilled in problem-solving, organization, and communication. Achievements include boosting sales performance, fostering team collaboration, and building strong customer relationships.

Overview

5
5
years of professional experience

Work History

Inside Sales Representative

Eastern Industrial Supplies
Tucker, GA
04.2025 - Current
  • Cultivated key customer relationships to enhance satisfaction and retention rates.
  • Provided tailored consultations to assist customers in selecting suitable products.
  • Delivered exceptional customer support, resulting in improved account retention.
  • Ensured timely follow-up on pending orders and inquiries to maintain service quality.
  • Organized product shipments per customer specifications to ensure compliance with requirements.
  • Streamlined processes for receiving, storing, and distributing materials according to established protocols.
  • Negotiated with vendors to secure optimal pricing while upholding quality standards.

Counter Sales Representative

Eastern Industrial Supplies
Tucker, USA
05.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted customers in selecting items to meet their needs.
  • Provided advice on products, services, and promotions to customers.
  • Answered customer inquiries regarding prices, availability, and product features.
  • Handled customer complaints in a professional manner while resolving issues quickly and efficiently.

Sales Trainee

Eastern Industrial Supplies
Tucker, USA
11.2024 - 05.2024
  • Responsible for tracking inventory, incoming shipments, outbound shipments, as well as making sure customers receive the correct products.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Assumed responsibilities of dealing with customers face to face and helping them find the correct products they need.
  • Conducted training needs analysis to identify areas of improvement in sales performance.

Server

Palmer's
Peachtree City, USA
06.2023 - 11.2023
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Intern

HGR Industrial Surplus
Tyrone, USA
05.2022 - 08.2022
  • Responsibilities included business development practices as well as performing client facing activities in the customer service role
  • Developed and facilitated new client relationships as well as navigate third party software to bolster and create new relationships
  • Participated in the organization's call center to successfully navigate and troubleshoot questions presented by both existing and prospective clients

Server/Bartender

Whitewater Creek Country Club
Fayetteville, USA
06.2021 - 08.2021
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Sales Representative

Cutco
06.2020 - 07.2020
  • Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
  • Developed relationships with existing customers to increase sales opportunities.
  • Provided timely follow-up after initial contact for further customer engagement.
  • Maintained communication with account executives to facilitate development of sales opportunities.

Education

Bachelor of Science - Business Administration

Birmingham-Southern College (BSC)
Birmingham, AL
05.2023

Skills

  • Customer Service
  • Sales
  • Communication
  • Adaptability
  • Goal-Oriented
  • Time Management
  • Leadership

Awards

  • Career Game Ball, 2023, Awarded to the player that puts the team achievements before his own every game.
  • General Krulak Leadership Award - Men's Lacrosse
  • 2021
  • 2022
  • Awarded to the player that leads the team every day through action and words.
  • Alabama Tick Award - Men's Lacrosse, 2020, Awarded to the player who makes the largest impact on overall team success outside of regular statistical categories.

Timeline

Inside Sales Representative

Eastern Industrial Supplies
04.2025 - Current

Sales Trainee

Eastern Industrial Supplies
11.2024 - 05.2024

Server

Palmer's
06.2023 - 11.2023

Counter Sales Representative

Eastern Industrial Supplies
05.2023 - Current

Intern

HGR Industrial Surplus
05.2022 - 08.2022

Server/Bartender

Whitewater Creek Country Club
06.2021 - 08.2021

Sales Representative

Cutco
06.2020 - 07.2020

Bachelor of Science - Business Administration

Birmingham-Southern College (BSC)

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