Reid Mitchell
Hollis,New Hampshire
Summary
I went and got an application from Market Basket right as I turned 14. To me that was the best birthday present I could ask for. Since I was younger I was very passionate about going at and getting a job to work towards something that you want in life. Now I am older and have worked some more jobs. I am thankful for every single one of these jobs. One thing that was incorporated with every job was customer experience. I learned to deal with some really hard customers. But I also learned that I am not by myself, I have a team of employees that are their and we are there to complete one common goal, satisfy a customers needs.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Johnsons Restaurant And Dairy Bar
03.2023 - Current
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Golf Cart Attendant
Overlook Golf Club
09.2021 - 11.2022
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Increased golfer safety with thorough inspections and maintenance checks on all equipment.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
Furniture Assembler
Home Goods
12.2021 - 03.2022
- Enhanced furniture assembly efficiency by streamlining processes and improving workflow.
- Reduced assembly time for complex furniture pieces by implementing effective time management strategies.
- Increased customer satisfaction by ensuring proper alignment and fit during the assembly process.
- Improved workplace safety by adhering to company protocols and properly maintaining tools and equipment.
Front End Associate
Market Basket
07.2019 - 09.2021
- Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Provided excellent customer service by addressing inquiries and assisting with locating products.
- Streamlined checkout process by quickly scanning items and applying proper discounts.
Education
No Degree - Business Management
Gordon College
Wenham, MA05.2027
High School Diploma -
Hollis-Brookline High School
Hollis, NH05.2023
Skills
- Guest Relations Management
- High-Volume Dining
- Menu Memorization
- Order Taking
- Store Organization
- Guest Communication
- Customer Service
- Member Assistance
Affiliations
- Gordon College Golf Team
Timeline
Restaurant Server
Johnsons Restaurant And Dairy Bar
03.2023 - Current
Furniture Assembler
Home Goods
12.2021 - 03.2022
Golf Cart Attendant
Overlook Golf Club
09.2021 - 11.2022
Front End Associate
Market Basket
07.2019 - 09.2021
No Degree - Business Management
Gordon College
High School Diploma -
Hollis-Brookline High School
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