Yurisan ROJAS

Miami Lakes,Fl

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

years of professional experience

Work History

Office Manager

Optimus Structural Design

2019.10 - Current

Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed office operations while scheduling appointments for State inspections
Coached new hires on company processes while managing employees to achieve maximum production.

District Sales Manager

Acceptance Now

2013.09 - 2019.10

Managed a portfolio of 12,789 accounts and over a million dollars in sales Educate customers in the various programs the company offers Negotiated prices, terms of sales and service agreements
Maintain accurate records of past due accounts activity Network with partnership store personal to gain referrals and educate staff on the rental process
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Immediately addressed problems with customers to promote quick and successful resolution

Sales Manager

Cellaris

2010.08 - 2013.09

Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Education

Bachelor of Science - Phycology

Florida International University, Miami, FL

06.2020

Skills

Budgetary Planning
Office Management
Staff Training

CRM Software
Oral and Writing Communication
Registration Management

Timeline

Office Manager - Optimus Structural Design

2019.10 - Current

District Sales Manager - Acceptance Now

2013.09 - 2019.10

Sales Manager - Cellaris