Summary
Overview
Work History
Education
Skills
Timeline
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Reign Villasenor

Summary

Proven track record of enhancing customer experiences and streamlining operations, as demonstrated at California Pizza Kitchen. Skilled in cash handling and exceptional customer service, adept at fostering guest engagement and managing emergencies. Achieved significant improvements in service efficiency and customer satisfaction, leveraging strong work ethic and collaborative skills for superior results. Highly tolerant after school teacher dedicated to supporting safe classroom environment. Energetic and motivated with extensive knowledge in various subjects.

Overview

5
5
years of professional experience

Work History

Server

California Pizza Kitchen
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

After School Care Assistant

Iolani High School
10.2021 - 02.2023
  • Observed and monitored children's play activities to promote healthy, safe environment.
  • Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.

Amazon Warehouse Forklift Operator

Amazon
03.2020 - 09.2020
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Brand Ambassador

Abercrombie & Fitch
10.2019 - 03.2020
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.

Education

Bachelor of Science - Kinesiology

University of Hawaii At Manoa
Honolulu, HI
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Classroom Management
  • Skills Development
  • Activity Planning
  • Student Monitoring
  • Emergency Response

Timeline

Server

California Pizza Kitchen
02.2023 - Current

After School Care Assistant

Iolani High School
10.2021 - 02.2023

Amazon Warehouse Forklift Operator

Amazon
03.2020 - 09.2020

Brand Ambassador

Abercrombie & Fitch
10.2019 - 03.2020

Bachelor of Science - Kinesiology

University of Hawaii At Manoa
Reign Villasenor