Dynamic professional with a strong focus on customer service, multitasking, and effective time management. Proven ability to create memorable guest experiences while ensuring operational efficiency.
Work History
Host
3 Months
PINZ Entertainment | 01.2025 - 04.2025
Greeted and seated guests, ensuring a positive first impression.
Enhanced guest experiences by providing personalized service and attention to detail.
Managed daily operations of bowling lanes, ensuring optimal performance and guest satisfaction.
Maintained cleanliness and organization of bowling area to enhance guest experience.
Hosted various events such as birthday parties, corporate gatherings, and league tournaments, fostering a fun atmosphere for all attendees.
Sales Associate
8 Months
TjMaxx | 03.2024 - 11.2024
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
5 Months
Five Below | 02.2023 - 07.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Engaged with customers to build rapport and loyalty.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Arts - Music Industry
State University of New York At Oneonta | Oneonta | 05-2028