Summary
Overview
Work History
Education
Skills
Timeline
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Reina Martinez

Wolfforth,TX

Summary

Personable employee that enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.

Overview

6
6
years of professional experience

Work History

Barista

Dutch Bros
Lubbock, TX
05.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Assistant Manager

Metro Animals Depot & Daycare For Dogs
Fort Worth, TX
01.2021 - 03.2022
  • Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Manager

Camp Opie Dog Daycare
Rancho Santa Margrita
07.2018 - 08.2020
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Performed daily health checks on animals and monitored their activity levels.

Education

Bachelor of Science - Animal Science - Pre Veterinary

Texas Tech University
Lubbock, TX
05-2025

Skills

  • Product Knowledge
  • Complaint Resolution
  • Customer Retention
  • Supervision and Leadership
  • Team Building

Timeline

Barista

Dutch Bros
05.2023 - Current

Assistant Manager

Metro Animals Depot & Daycare For Dogs
01.2021 - 03.2022

Manager

Camp Opie Dog Daycare
07.2018 - 08.2020

Bachelor of Science - Animal Science - Pre Veterinary

Texas Tech University

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Reina Martinez