Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reina Scarazzo

Las Vegas,NV

Summary

Offering more than 20 years of progressively responsible 20 years experience with retail companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Creative ideas well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in sales and productivity. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Enthusiastic energy & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of responsibilities and tasks and training in duries. Motivated to learn, grow and excel in my career.

Engaging individual with more than 20 years working as Account Executive for profitible companies. Determined and effective in nurturing client relationships, generating revenue with new accounts and making presentations to prospects.

Motivated sales professional offering 20 years of progressive sales experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.

Friendly Sales Assistant specializing in customer service. Customer service expert knowledgeable about retail and individual products, and offering 20 years of experience in field.

Overview

17
17
years of professional experience

Work History

Captioning Agent

CaptionCall
Las Vegas, NV
03.2020 - Current
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Delivered service to customer locations within specific timeframes.
  • Handled numerous calls per hour to address customer inquiries and concerns.
  • Completed task to ensure compliance with relevant type regulations.
  • Reviewed transcriptions for accuracy in grammar, punctuation and spelling.

Bartender

Dotty's Casino
Las Vegas, NV
09.2018 - 08.2019
  • Poured and prepared mixed drinks for over 30 customers daily and created new libations drawing in clientele.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
  • Closed out cash register with Number% accuracy and prepared cashier report.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained Number% compliance for inspections.
  • Handled $Amount cash on daily basis, which built trustworthiness and loyalty with owners.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Decreased waste by Number% through creating and following strict recipes and measurements for drinks.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Managed $Amount in cash with no losses on regular days with totals of more than $Amount in revenue during special promotions or sporting events.
  • Received over Number beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Maintained accurate cash drawer of $Amount per shift.
  • Reduced inventory losses by Number% by managing beverage inventory with Software.
  • Conducted Timeframe inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Waited on up to Number customers at bar and at Number-table bar area.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Reduced inventory losses by managing beverage inventory with Software.

Lab Technician

Barrick Nevada
Elko, NV
06.2008 - 04.2018

Analyzed experiment and test results to validate adherence to standards and specifications. Processed ore for gold results. Numerous computer instruments

Set up, maintained and verified sterility of lab equipment and tools.

  • Tracked collected specimens by initialing, dating and noting times of collection.
  • For analyzing gold.

Education

Western High School
Las Vegas, NV
04.1977

Stenographer

Southern Nevada Vocational Techinal Center
Las Vegas, NV
1975

Skills

  • Exceptional Customer Service
  • Multi-tasking strength
  • Merchandising understanding
  • Excellent people skills
  • Adapt to diverse groups
  • Sales
  • Upselling
  • Product promotions

Timeline

Captioning Agent

CaptionCall
03.2020 - Current

Bartender

Dotty's Casino
09.2018 - 08.2019

Lab Technician

Barrick Nevada
06.2008 - 04.2018

Western High School

Stenographer

Southern Nevada Vocational Techinal Center
Reina Scarazzo